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Interesting. My installer told me he gets $120 for a Voom install and $60 for E* or D* installs. He really likes installing Voom (twice the pay for the same amount of work he said). The only problem is here in the Pacific NW, he gets line-of-sight for Voom on only 20% of the jobs he goes out on...

I previously posted about my bad install experience, but finally got installed this Monday by a competent, prepared installer. I must say Voom was VERY concerned about the way my first two installation attempts went. They had a customer service manager from corporate contact me, and this was...

Crypto. Call Lori Hinchman at Voom's coporate headquarters: XXXX That's the number I was given when I complained about a similar install problem. Voom seems VERY concerned about the bad installer experiences we are having.

Ah the Ides of March are upon us! Me too, but this will be the second install attempt (the first guy was incompetent). So I agree, be prepared to be flexible.

I think Installs Inc is a joke. VOOM should schedule their own installers (like the cable companies). They should also allow for customers to do their own installations and only call for help (with a small fee) if needed. After all, most of us here could do a hugely better job.

Just thought I would chime in on my experience: Bought the Pelican because I was in a hurry to get playstation hooked into system for the kids, immediately I could hear it introduced a wicked hum into my system. Likely a ground loop since Pelican box uses 12 VDC transformer and system voltage...

Welcome to the club! I had an install last Saturday between 8am-12. At 1 pm, after I called his cell 3 times (got number from Installs Inc.) he finally shows up. Has my gear, but his compass/inclination meter is broken. Eyeballs it and says it probably won't work. Probably? (I says). Yeah, but...

Huh? I thought the outside diplexer at the dish combines the signals onto one cable and the one on the box subsequently separates the two (sat and OTA) signals. How could they use just one? Maybe they put in another at the inlet?