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I'll more than happy to provide LER with his beverage of choice..... THANKS AGAIN for everyones thoughts and help with this

I took LER's advise and added DHPP to my account yesterday, contacted them today and they had me go though about 5 minutes of trouble shooting. Next thing the CSR says "This receiver will need to be replaced you just added the warranty so there will be no charges for this." Issued me a RA # and...

I never even thought about adding the DHPP and then reporting the problem with the receiver. Another question with regard to E* moving away from MPEG-2 to MPEG-4 what happens to folks that own their MPEG-2receivers?

After 5 years of faithful service my 721 has died. :( E* only said sorry, we can't help. Is anyone aware of I can obtain service (the hard died) so that I'm not forced to lease a receiver?