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Thanks, I guess! It's somewhat of a relief to know many others are sufffering the same effects. Seemed like it has gotten worse and I couldn't believe a service provider would ignore the problem for soooooo long. Makes a person wonder about Direct TV equipment - does it have similar problems...

For some time now I have had to reset my Hopper3 (off the diagnostics/tools menu) because the external drive is not showing up when I access the the DVR menu and recordings. When the Hopper returns following the reset, the device shows up and is usable, but it may be "forgotten" the next day...

This has been very frustrating experience with the Hopper3. I previously had the 722 and it never missed an episode, but, there was a different guide provider back then (over 6 mos. ago). Setting the timer for Monday through Friday, rather than everyday, does not seem to resolve the problem I...

Ever since Dish switched to the current guide provider I have had problems with the timers set during the previous guide providers time, not all of them failed, but a good number did. Some would record, some would not, even though they'd recorded faithfully in the past. So, I thought I'd...

Thanks for the input KAB. That did the trick and the EHD is visible and functioning again. Unplugged everything: USB cable from drive and hopper, hopper power cord to multiple outlet strip, multiple outlet strip from wall. Left the EHD & cable unconnected while the hopper recovered from the hard...

Yes, both software reset and hard, pull the power cord, reset - but the EHD was plugged in both cases. Perhaps I should try: unplug EHD, hard reboot, plug the EHD back in ... check if Hopper finds it, if it doesn't do another hard reboot ---- but I have to wait for my roommate to be away before...

! Me too, my EHD "disappeared" on 9/14 and I still haven't gotten it back. I've had occasional losses of its use before this summer's software upgrade and only one since then (a recovery in that case was accomplished via unplugging the drive from the receiver and then plugging it back in the...

Ahhh! Thanks. I have no antenna, everything on my TV comes via the satellite/DISH which might be why I couldn't relate to the comments. . :)

I consider this a "dumb" question, but I really do not know the answer and haven't been able to discern it from the postings I've read. In several discussions about the Hopper 3, I see comments about its poor handling of OTA recording. What is meant by OTA??? I know it stands for "over the...

Thanks, but that was something I'd done before starting this thread (perhaps I was unclear in my wordy post).

I'll give that a try too - soon as I locate that remote in the box of unused remotes in my closet! I don't think there's IR interference as there's been nothing added to the room, moved in the room, and the TV faces away from the windows. But I'll do all easily performed tests before I call in...

Thanks Brussam, I'll check them out. And, yes until this gets resolved I'll leave it on (even though my "cheap" nature will bug me every time I see it) LOL!

Great, thanks for the suggestion, and quick too! Problem is I'm a little dense on the subject of electronics and assume you're talking about the power board in the TV ... right?? If so, off the top of your head, do you think a service provider will come to the house to do this repair (the TV...

I'm hoping someone can give me a clue as to what the cause of this is before I go and buy a new TV (this one is a 7-yr-old Samsung from Best Buy). Over the past 10 days to two weeks the Hopper's remote controller will not reliably turn on the TV. Can anyone help me diagnose the problem...

Anytime I turn my hopper on during the daytime it comes on the OWN channel - even when the last channel I had been watching was different. This is driving me nuts, and I want it to stop! Yes, the hopper is right, the most frequent channel I watch during these lovely daytime hours is OWN, but...