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  1. R

    Now What?

    Factory Reset Completed a factory reset. Unit working correctly, PG information came back quickly. Experiencing sound dropouts on some channels. On some HD channels PQ is great, others bad. Why would someone at Voom think that we would want to watch a movie with subtitles on Monsters HD?
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    Now What?

    Got up this morning to enjoy Voom. Unit would not change to channel I wanted? Unit would show "no signal this channel" and then return to Monsters HD. Finally gott unit to change channel, then stuck on that channel. Anyone else experiencing this problem?? Also, on what channels I can...
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    UPDATE FROM WILT ON PQ ISSUES

    Good Customer Service I just knew that Voom would respond directly to this forum. I bet you will never see "Charlie" respond directly and tell the truth about the 921s! 100% Vooming in Phenix City, Alabama
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    Sorry to say but I won't be Vooming anymore! (Edit: Totally Back)

    I Just sent E-Mail to Voom Good Evening, I have been away form the forum for a couple days. I was shocked to read all the negative comments. It was just this week that Voom, through the assistance of Peter and Sean, corrected my "no info" in PG problem. Remember, I was in stalled on...
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    I Talked to Voom About PG

    I'll Send I will send right away.
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    I Talked to Voom About PG

    This is a new problem Sean, For the first time since install, the station call letters are listed beside the station numbers. The problem now: I have no info in the PG for any stations, local, SD, HD, nothing at all. This is the first time this has happened. I am not the only person...
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    I Talked to Voom About PG

    I contacted a CSR @ Voom regarding the PG "no info." He stated that they are aware of the problem and that it may take SEVERAL DAYS for the info in the PG to come back. That really s**ks... :mad: :mad: :eek: :confused:
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    Program guide not working after install

    Been There, Done That, Didn't Work Ken F, I done all that, it didn;t work. A large number of people are having this problem. It must originate at Vooms end.
  9. R

    Program guide not working after install

    Does Not Sound Right Normally only takes a few minutes. Something is going on....???
  10. R

    Program guide not working after install

    No PG Info in Alabama I have no info in the entire program guide. I have never had info for locals and I know they were trying to fix that problem last night and today. Funny thing, today for the first time I got station call letters in the PG for locals and I still have them (WRBLD1). It...
  11. R

    OTA Program Guide Information (VOOM ONLY)

    Still No Program Info. Sean, I checked this morning, still no PG Infor for locals.
  12. R

    OTA Program Guide Information (VOOM ONLY)

    Ricky McGowan 175 Lee Road 486 Phenix City, AL 36870 Just in case we don't say it often enough...Thanks Sean
  13. R

    OTA Program Guide Information (VOOM ONLY)

    Sean, please add me to list. Rick McGowan Phenix City, AL Install Date: March 13, 2004 Able to watch locals, just no info in PG. Did a reboot, factory rest, unplug/replug. These actions did not fix my problem. Thanks for your assistance.
  14. R

    ESPN Official

    Here We Go Again. When I signed up for VaVa Voom the major selling point was the fact that additional programing was being added. The CSR told me that VaVa Voom would receive the additional programing at no additional cost. I understood about Playboy HD, but I would not understand if ESPN...
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    OTA Program Guide Information (VOOM ONLY)

    Waiting for Problem to be Corrected. I hope this thread does not get pushed to the back of the forum before the problem is corrected. I know that very few people commented on this poll but dtill 20% are showing a problem. Hopefullly Voom will correct the problem by Friday.
  16. R

    OTA Program Guide Information (VOOM ONLY)

    Don't Forget About Alabama I too have never received info in the PG, but I can watch the channels. Sat Map 4560 Off-Air May 0126 # Sat Channels 131 ( was 132 just a second ago, must have lost one ) # Off Air Channels 05 IPG Region: 14 Sat Signal Quality: 97 Sat Signal Power: 74...
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    OTA Program Guide Information (VOOM ONLY)

    Dish Network Voters??? Everyone that has voted, please think about it for a minute, if you voted as a Dish Network customer, please post a reply so that your vote can be resended. Actually, I do not think any of you made a mistake. I think Voom has a problem and needs to address it.
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    Voom Pop Up Advertisment

    Remember the Bet! I hope they get the move on. Remember, if we don't get 500,000 by 12-31-04, I will have to by Tarmack a case of German beer. Have not heard much from Tarmack lately. He must be flying airplanes...
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    OTA Program Guide Information (VOOM ONLY)

    Suprised I am suprised that the "No" percentage is so high. I thought I was very much in the minority. Last week Voom told me that they were scheduling me for a new box (have not heard anything since then). I have no other problems with my box, it works great, no blackouts or freeze ups...
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    Voom Pop Up Advertisment

    I just received a Voom pop up ad while on the internet. Voom is EVERYWHERE!!
  21. R

    Front page of Sound & vision/vaaaaavoom

    Thanks Good job HD Hunkie, thanks for the cover photos.
  22. R

    Billing Question

    I must be a deadbeat I was installed and set up for auto pay on March 13th. I have called about different problems about six times. Each time the recording tells me that my bill is past due, but each time they fix the problem. I guess they will fix the billing errors soon. They better not...
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    Are you signing up for PlayBoy HD

    Voom said VaVa Vommers would get new packs included When I signed up I was told that VaVa Voom would have new additions included at no cost. This seems like a new addition to me. 14.90 would bring the VaVa Voom bill to 112.30 per month.
  24. R

    2 Weeks and I'm done with Voom.

    Just Received GREAT Customer Service froom Voom I still think if Voom just offered the poor guy a Voom hat that he would have been happy and I would not keep finding myself drawn to this thread. Great Customer Service: I just got off the phone with Voom and Tech Support. My Voom box was...
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    2 Weeks and I'm done with Voom.

    Remember Why We Left the Old Cablevision I don't think he should cancel Voom but Kidd Supreme has a point about "Customer Service." It was the way Voom handled the problem. If they had said "sorry" and then sent hm a Voom hat, he would have been a happy customer. Those that remember the...
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