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  1. Q

    NBC's Fault? Then explain this!

    I'm wondering if the satellite providers didn't have to get waivers from each individual local NBC station to broadcast Olympics HD in each market. NBC could provide a blanket waiver for all O&O's, but some of the other differences in coverage area may be due to locals providing waivers to some...
  2. Q

    So what the hell is going on???? re olympic feed

    In Huntsville, AL, our local OTA channel is showing the Olympic HD feed on the primary HD subchannel, plus a second digital subchannel showing regular SD programming. I know our CBS affiliate will also sometimes add additional subchannels (like for March Madness). It may be worth a OTA...
  3. Q

    Mass Exodus from Voom to DirecTV in October?

    VOOM just needs to realize that quantity of HD channels is what gets subscribers, quality is what keeps them.
  4. Q

    Opinions on VOOM customer service.

    Tvlman, What was the time frame on this - my experience was 3 months ago. Trying to figure if they have improved/fixed their problems.
  5. Q

    If you don't like what VOOM provides, why are you still whinning about it?

    I get the impression the "whining" comments are directed at a few who are always negative to VOOM, not the majority of us who realize that VOOM is the best HD solution currently available, but not necessarily the HD solution we wish we had (lots of room for improvement). I've got plenty bad to...
  6. Q

    Opinions on VOOM customer service.

    I've been with VOOM about 3 months, and I am a relatively happy VOOM customer. But customer service a that time was almost impossible. At that time, you had to call sales to transfer you to customer service to even get to talk to a real person (otherwise, they kept you on hold 15 minutes...
  7. Q

    It's August 6, when are we getting the BIG dish?

    I'm sure the dish upgrade is being planned with consideration of the new price increase. They know new installs will drop off due to the $200 install price, and also know people will be cancelling when the higher prices go into effect in Jan (rumored?). Current poll in this forum shows close...
  8. Q

    August 7, last day for sidegrade or upgrade.

    I'd be willing to bet that anyone who wanted to upgrade only had to threaten to cancel to get cheaper pricing. VOOM will offer a month or two free when you call to cancel, so I have no doubt they will upgrade you at current pricing. I would also bet even CSR's are authorized to do this...
  9. Q

    Aspect Ratios On Voom STB

    I originally was set to native mode, but my TV (Mitsubishi) would have a delay to resync when flipping channels (going from HD to SD channels). I found the VOOM stretching the lesser of 2 evils, so now in 1080i mode.
  10. Q

    Voom billing problem!?

    Look at it this way - they would have still charged you for the whole month even if you had cancelled 6/13. Apparently VOOM has a sophisticated billing system that can only prorate charges for service upgrades, but downgrades or cancellations incur charges until the next billing cycle. I...
  11. Q

    lock up with Software Version 6.10

    I've had one channel surf lockup with 6.10 (requiring reboot) so far, so the bug is still there. I think they just masked the channel surf problem by adding a small delay before actually switching channels - not really fixed it. I've noticed the audio stays with the original channel while...