Search results for query: *

  1. jame_g

    Harmonic Encoder Improvements? (Feedback Need it)

    It's time for me to echo what I've seen others say here. When I got Voom back in December, the HD was awesome and the quality of the SD really impressed me. So much better than E* or cable. The SD movie channels used to be almost like watching a DVD (albiet in 4:3 instead of 16x9)...
  2. jame_g

    Consumer Rights / Class Action Suit

    Have you contacted Voom or CVC yet and asked about this issue? They may agree to some sort of prorated compensation. Especially if you calmly and accurately state the facts. They may even have considered this issue and could be preparing a mailing to all box owners, or have an offer ready...
  3. jame_g

    Consumer Rights / Class Action Suit

    True, but you would need to find out what consumer rights are and what warranty laws are. However, I don't think most consumer/warranty laws are going to protect people who've owned their boxes longer than about a year. (Unless they are defective and cause injury or damage.) The best bet would...
  4. jame_g

    Consumer Rights / Class Action Suit

    22.Dispute Resolution (b) Arbitration In the event any claim cannot be resolved informally, you agree that any and all disputes, claims, and causes of action arising out of or connected to this Agreement or otherwise between you and us [the agreement also refers to equipment warranties and...
  5. jame_g

    Voom should offer a referral spiff

    This offer is from an authorized dealer, not from Voom themselves. The Dish referral offer is through Dish with a credit to your account. If Voom survives the current situation, they should have their own referral program.
  6. jame_g

    Why did the sale to Voom HD LLC Fail?

    They would care because if Chuck sold all/most of his CVC shares it would give the purchasing company a controlling interest in Cablevision. That would potentially have a large impact to the company, board, executives, and shareholders. Speculation is that most of the financing will be from...
  7. jame_g

    Why did the sale to Voom HD LLC Fail?

    Why did the sale to Voom HD LLC fall through? Do we take it at face value, or is there more going on behind the scenes. Seems that even Satellite Guys and some of their inside contacts were caught off guard....
  8. jame_g

    VOOM and Tupperware--what's in common as to promotion?

    Bookwalk - You could show them the Voom website (http://www.voom.com/) and have them sign up up for the free Voom CD-ROM to be sent to them (select from main page or http://www.voom.com/util/gen_cd.jsp ) Sounds like they usually show up in the mail within a few days.
  9. jame_g

    Why?

    I think that there are some people who are here for their own entertainment, but what they enjoy doing is antogonizing others. :dev (Not directing this at JL) There are also those who take it too seriously, or get too defensive. And this fits right in with what the previously mentioned group...
  10. jame_g

    ex-voomer complaint

    First, let me say that everyone needs to do what they feel is best for their situtation. After all it's your money, so whatever makes you feel the happiest for your dollar. I like Voom because of the great HD, and also because the SD is better than anything I ever got from Dish and at least...
  11. jame_g

    Voom PQ?

    I am very pleased because it's better than anything I had before. My personal opinion is that cable and E* sucked compared to Voom, especially with respect to SD channels. There are several videophiles here who will point out issues, especially with the HD. But I am happy with it most of...
  12. jame_g

    Voom should offer a referral spiff

    Voom should send us all bumper stickers. :p Mugs, t-shirts, hats, something. :yes (Actually, I take back hats. :no I hate wearing hats.) I've told friends and family about Voom, but no one else I know has hdtv or satellite, so they won't consider it. And I was relocated over the...
  13. jame_g

    International Channels

    That's a great plan for about the next two years, after that Voom will need to move on to something else. Because at that point just about everything will be rapidly shifting to HD and Voom won't have market differentiation for much longer. So Voom will either need to be everything to everyone...
  14. jame_g

    International Channels

    I would love a cafeteria type option for my service. Where you could pick and choose individual channels or groups of similar channels. My only fear with this is that the service providers would use this as a way to jack up prices. You could pick and choose, but in the end it would end up cost...
  15. jame_g

    International Channels

    Now this is a valid point, but so far Voom hasn't rolled out an HD only package, or an HD and premium channels package (so you could get the basic HD channels and Voom exclusives, plus the premium movie HD channels too.) So far it seems like Voom doesn't want to go there. But it might have...
  16. jame_g

    International Channels

    No, you missed the point. Voom can't compete for the smaller niche markets at this time. But they do need to compete for the larger and rapidly growing markets. Put simply, Voom needs to increase it's customer base. There were many people Voom didn't appeal to because of it's lack of...
  17. jame_g

    International Channels

    Agreed. I don't think they should focus on international programming, that is E*'s niche. That said, I think Voom does need to include Spanish language programming in their business plan. They should probably include a couple channels with this next round of improvements, but more within...
  18. jame_g

    What does Voom Need to do Most to Attract New Customers?

    Agreed. I also think that once HD TV reaches critical mass there will be a lot of people not only screaming for more HD Content, but also screaming loudly about PQ. If D*, E*, and cable don't make improvements, then whoever has the best picture quality will have potential to make a good...
  19. jame_g

    What Channels Would You Like To See Added To Voom's Present Lineup?

    Hmmm, I have several... (also, I don't think waivers are required for PBS, UPN, or WB. You can get these on Dish without a waiver. ala carte/superstation pack. It's kewl getting feeds from across the country.) HDNet INHD Superstations in HD (WB, UPN, Independent, like WGN, KPIX, WSBK...
  20. jame_g

    Poll: Do You Supplement Your Voom Service?

    I have Voom and cable. My OTA sucks (I really need to call Voom),so it's nice to have cable as a backup. Plus, I have cable modem, and it's actually cheaper to have the limited basic and a cable modem then cable modem by itself. If I could get DSL, then I would be really motivated about...
  21. jame_g

    What does Voom Need to do Most to Attract New Customers?

    And here I thought E* was home of Jerry Falwell TV... :shocked
  22. jame_g

    What does Voom Need to do Most to Attract New Customers?

    This poll allows you to check off more than one box so that you can select your top 3 or 4 choices. If people select more than 4 or 5 though, the results won't really show anything worthwhile.
  23. jame_g

    What does Voom Need to do Most to Attract New Customers?

    Yes, that's why it's not here, because I think it would easily take the top spot. Maybe I should have phrased the question starting with "Besides the PVR, What does Voom Need to do Most to Attract New Customers?" - Jame
  24. jame_g

    What does Voom Need to do Most to Attract New Customers?

    What do you think is the most critical thing Voom needs to do to attract new customers? Not necessarily what you want the most for yourself. I've eliminated the DVR for two reasons. One, it's supposedly due out soon, and two it would probably win hands down. Also, no "better installers"...
  25. jame_g

    Will VOOM add new SD or HD channels on 3/05?

    I think that they will find a way to add something by the end of March. As for all of the channels they say they will add, I suspect that may not happen all at once. And from what I read on this forum, I don't think many of us will be able to get them right away because it sure sounds like we...