not backlogged
I just ordered a Roku box last week and got it Tuesday. I hooked it up via a wireless adapter and 5 minutes later was watching a movie. Good quality, similar to DVD for me on DSL.
also double charged
I was also double charged February and March. I just got those charges removed and cancelled the card. I will report ITVN as fraudulent to the BBB since I have gotten no response to my emails.