Advise on Shaw direct relocation in Cabo

[bajasat]

Hi !

Let me introduce myself, I live in La Paz,BCS,Mexico, I love satellite tv as my hobby and sometimes I love it more because I can get some extra cash with it while helping american and canadian fellows get their satellite systems working in Cabo,La Paz and its surroundings.
Well 3 months ago I installed a 2-dish set up for SD(75E dishes are very hard to come by here) , using a subscribed receiver from somebody else,it has been working flawlessly since then, a couple of weeks ago, the homeowner called, asking for a new installation in another place(2 activated receivers by her) while adding another receiver at her place.
I drove down there yesterday,I did the install carrying my deactivated 600 receiver for testing and fine tuning purposes,I used a 2-dish set up again with 2 2x1 perfect vision switches, I checked signal from both sats ,it was more than strong >80 % in my signal meter,but when connecting my 600 receiver and his suscribed 600 receiver, I just got signal from ch700(F2),but none from ch299 on both of them, we went crazy for a little while trying to find out what was wrong, finally we left it like that and we moved to her place ,upgraded the single lnbs for dual lnb while adding a 2nd 2x1 perfect vision switch.
After all this we tested the "old " somebody´s else receiver in this new set up,it worked just fine, and then her recently suscribed receiver,got the 700 ch,but not the 299 ch, what is wrong?should the owner ask for a remap at SD?, a hard reset maybe?(I didn´t do it)
Thanks.

 

[DJdish]

So you´re talking about 2 activated and subbed receivers.
What happens when you connect them in the setup taking the switch out of the equation ?
If the dishes are accurately aimed at F1 and F2 you should get signal from both of them.

Say, tune to ch 300 for F2 (111) and ch 302 for F1 (107).

Try and test the signal with the activated receiver, hooking up each sat at a time, to ensure you get good signal from each sat, before hooking up the switch.

Then you can add the switch to the whole equation.

Remember in that 2 dish setup you need a 22 khz, I use an Ecoda and have also used a DMS International SW 21 K and those have worked fine, at one point I used other 22khz switches that didn´t work out (apparently some slight difference in specs).

If after including the switch you are only getting one sat, the problem is with the switching,

Check that each sat is hooked on the right side of the switch.

You may want to check the guide below.

http://www.satelliteguys.us/xen/threads/here-is-a-guide-to-setup-shaw-direct-in-usa-mexico.326311/

 

[catamount]

Probably just a V-code mapping problem. Check out the v-codes on the receivers. Goto options/status/system status. Last four digits on Line F are the v-code map.

Catamount

 

[bajasat]

Thanks, I am reading the guide now,I did almost everything you suggest ,except for the right side thing and I tuned to ch299 instead of 302, yes ,without the switch they get signal from both separate satellites, btw, my switch is a 22 khz,which I have used in the past.

 

[bajasat]

Probably just a V-code mapping problem. Check out the v-codes on the receivers. Goto options/status/system status. Last four digits on Line F are the v-code map.

Catamount

Ok, I will do that and let you know, so no need for a hard reset at this point?

 

[catamount]

Ok, I will do that and let you know, so no need for a hard reset at this point?

No need for hard reset, just post the v-code. That will let us know if it is correct.

 

[bajasat]

well,well, in some weird turn of events, case closed, thanks for your help,it seems the owner is afraid I might do "something" with the v-code, I can´t post it because I forgot to write it down or take a photo of it ,he will contact SD later to solve this..............I just was trying to help.

 

[catamount]

Nothing personal about a v-code, LOL. All I was trying to point out was to check her receiver's v-codes against the " someone else's receiver" that worked.

 

[bajasat]

yes I know but the guy´s attitude doesn´t help much, I feel a little frustrated because I didn´t learn something today...anyway

 

[bajasat]

I do have the other though, it was:579-4320, ch299,signal level:76:3.8 db,firmware version :42.47

 

[catamount]

I do have the other though, it was:579-4320, ch299,signal level:76:3.8 db,firmware version :42.47

Yep, 4320 would be one of the proper codes. It is for East coast locals with the classic channel lineup and standard quad lnb. 4320 was my code for years. I switched to the Xku lnb and now my code is 4321.

Catamount

 

[bajasat]

Now the story restarts again:

The owner just texted me: He came back from Canada a few weeks ago ,just to find his home receiver not working,(it worked fine for a year with a 2-dish setup), he hired 2 different "satellite specialists" to fix that then they changed the cable,God knows what else they did, finally they told him, he must have a xku lnb dish for the receivers to work properly,my guess is he has a xku lnb dish back at home. If I lend him my old style non xku Dish, will it work? does he have to call Shaw?

 

[catamount]

If he has an xku lnb dish at home, then likely all of the receivers on his account would be mapped for that. In this case, your dish would make no difference. Hopefully, his attitude has changed and he'll tell you the V-code on the Mexico receiver. No sense trying anything until you find out.

Catamount

 

[bajasat]

Thank you for the information, where can I find more info about V-code and mapping in Shaw direct receivers??

 

[catamount]

See post #3 for way to find it. There isn't much info on the web and you don't need to know the technical aspect.

Each v-code is specific for lnb type/location (east or west) and channel guide (advanced or classic). It has to match what Shaw has in their system. Only Shaw can change it.

Once you find out, there are a few options available.

 

[bajasat]

excuse me, which are they?(options)

 

[catamount]

You really "beat around the bush". You simply won't answer a simple question to resolve this quickly.

He either has a quad code or Xku quad code? I don't know.

He could call shaw and get an older quad code. Would this raise suspicions? If he has an Xku at home and not paying for Mexico, he would be flagged.

Buy a new receiver/cable/switch/lnb ...... I don't know

Buy a dual output xku compatible lnb from Kusat? Depends on the code. Probably 100,000 people have the same 4 digit code. It's no big secret. Most have been posted on the internet.

Catamount

 

[richyrich]

well,well, in some weird turn of events, case closed, thanks for your help,it seems the owner is afraid I might do "something" with the v-code, I can´t post it because I forgot to write it down or take a photo of it ,he will contact SD later to solve this..............I just was trying to help.

You really "beat around the bush". You simply won't answer a simple question to resolve this quickly.

He either has a quad code or Xku quad code? I don't know.

He could call shaw and get an older quad code. Would this raise suspicions? If he has an Xku at home and not paying for Mexico, he would be flagged.

Buy a new receiver/cable/switch/lnb ...... I don't know

Buy a dual output xku compatible lnb from Kusat? Depends on the code. Probably 100,000 people have the same 4 digit code. It's no big secret. Most have been posted on the internet.

Catamount

I think I would answer this with the two question's simultaneously; the signal level @ Cabo San Lucas of X sized satellite tv Shaw Direct (one satellite works as "conus beamed" in Southern USA anymore? Of course, many Canadiane vitizens (those who fly south for the winter) do live in the US and Mexico; and they need it to work; legally it does work.
1) if it is north of the equator and gps coord. can entry receive signal when hemispherical and CONUS and Equator close
2) size of dish is 10-40 feet = ability for it to find low-powered single sats in beam and digital slices of ham, sandwitch?
3) in US Tijuana size of dish = 24" xKu in 1999-?
4) is Shaw buying Moto equipment; ff/rw/pause/record on contract neg.?

Cabo? Why not Belize or The City?

Yes, if you are North of the Equator...

 

[DJdish]

This reads like a drama.
I get the feeling the owner of the equipment has involved several parties and he´s not exactly communicating with them on the details.

 

[Frenchophile]

This reads like a drama.
I get the feeling the owner of the equipment has involved several parties and he´s not exactly communicating with them on the details.

yeah, a really bad one at that. i'm changing the channel and deleting this off the dvr