Auto Hop not working Prime Time Anytime

[idavenport21]

The auto-hop feature is not working on prime time any time. It is not even prompting me if I want to use it either like it used to. The software version is S238 NACB. It updated a day or two ago.

 

[Bobby]

Are you a Dish employee???

 

[idavenport21]

No I am not. I am simply having an issue where auto hop on prime time anytime is not working. Period I called Dish Network at 1-800-333-3474 they filled out an incident ticket and would get back to me within 24 hours. I wanted to see if I am the only one experiancing this issue or was it cause by this software update.

 

[3HaloODST]

Tried a simple red button reset?

Sent from my iPad 2 using Forum Runner

 

[idavenport21]

I have tried a simple red reset button that did not fix the issue. Then I unplugged the box for 15 seconds and plugged it back in. It will play the shows on prime time anytime but will not automatically skip commercials. It does not even prompt me if I want to use auto-hop.

 

[MattG@DISH]

Auto Hop will only work with select national broadcasts recorded through Prime Time Anytime and is available starting at 3 AM Eastern Time the next day. Auto Hop is subject to availability so not all events will have it.

 

[jaymeinen]

I am having the same problem. I changed out my receiver about 30 hours ago. Prime Time recorded but I don't get the option to enable Auto Hop. The kangaroo icon isn't there either. My old receiver allowed Auto Hop.

 

[MaryB@SlingTV]

Hi jaymeinen, there was an issue at the up-link center yesterday and the auto hop was unavailable last night. Please check again tonight and if you are still having an issue, please PM me directly. Thank you!

 

[jaymeinen]

Thanks for the info. I thought I must have done something when changing out the receiver. Hopefully it will all be back tomorrow.

 

[jennatx]

My Autohop quit working a few days ago! Glad (I think) to know it is not just my Dish receiver, but when will they fix it?

 

[Bobby]

My Autohop quit working a few days ago! Glad (I think) to know it is not just my Dish receiver, but when will they fix it?

Um, Jenna, you are responding to a 10 year old post.

 

[telstar_1]

Hm, I'm remembering back to when Hopper first came out and the nets went crazy. There was of course already DVR that would let DiSH subs skip commercials but people had to actively set it, as well as having to actively skip forward. So DiSH, seemingly always finding ways to make waves like with DVR to begin with and TiVo suing for infringement, decides to have rx's automatically record all of the nets' primetime content for commercial-free feedback. The idea was that viewers could watch, like maybe an hour delayed, and the rx would detect ad breaks and automatically "hop" over them (Get it?). Well, the nets weren't so amused. They sued for DiSH to limit itself to manual DVR functions or else pay up. The settlement I guess was delaying auto-hop functionality until the next day.

 

[KAB]

The settlement I guess was delaying auto-hop functionality until the next day.

That all depended on network and O&Os, CBS is a week delay.

 

[tanman]

"Lazurus" posts make my day!

 

[Jim5506]

My Autohop quit working a few days ago! Glad (I think) to know it is not just my Dish receiver, but when will they fix it?

Have you done a power cord reboot?

 

[TheKrell]

Um, Jenna, you are responding to a 10 year old post.

Which is nowhere near our record which IIRC is 17 years.