bought my own equipment. ..dish cant activate

[voodooevil]

hi...bought 4k hopper and joey..dish installer went to activate and dish said it can not be done because i am in a low beam area? i live in Leland, NC 28451...i am lost for words

 

[Scherrman]

hi...bought 4k hopper and joey..dish installer went to activate and dish said it can not be done because i am in a low beam area? i live in Leland, NC 28451...i am lost for words

What dish antenna do you have? Is it the 1000.2?

 

[voodooevil]

yes. i bought a 1000.2 with eastern hybrid and a solo hub. everything went fine on the install screen except when he called to activate

 

[Scherrman]

I'm not sure if it will work in your area or not but this is what I do know; Dish's system for setting up customers has programming in it that will not allow certain addresses to activate the Hopper 3. From what I read on the Portal there is not a manual way to get around it. All Dish says is that they have a solution being worked on that will be available by the end of the year.

You may want to contact DIRT just to double check your situation though.

 

[bobvick]

Why don't you "move" to another DMA that is on a spotbeam you can get, tell them your billing address remains the same. I use an address in Wedowee, AL to get Atlanta locals, but my billing address has always been the same. They even sent my recovery boxes for the HWS I leased from them to my billing address.

 

[drwatson618]

hi...bought 4k hopper and joey..dish installer went to activate and dish said it can not be done because i am in a low beam area? i live in Leland, NC 28451...i am lost for words

Welcome to the club. I'm being told that I'm in a low beam area, but I have a 1000.2 and my signal on 129 is over 55 on each transponder.

 

[voodooevil]

i am so angry

 

[drwatson618]

i am so angry

I don't blame you. I'm pretty pissed off too, but I didn't by any equipment.

 

[voodooevil]

I don't blame you. I'm pretty pissed off too, but I didn't by any equipment.

i hope there will be a way for me to utilize equipment in the near future.

 

[Rixos]

It would be the best If you can just return them before it is too late.

 

[Hall]

Why don't you "move" to another DMA that is on a spotbeam you can get

 

[bobvick]

i hope there will be a way for me to utilize equipment in the near future.

Just "move" to another address in your DMA, or pick another DMA that is on a spotbeam you can receive. That will take care of your problem.

 

[voodooevil]

thanks. but i think that is too complicated for me

 

[Hall]

But you won't even try... Within minutes of doing it, you'll be watching TV. When the "low spot beam" issue is resolved, move back.

Sent from my HTC One M9 using Tapatalk

 

[Hall]

This image, http://www.satelliteguys.us/thelist...&sub=true&sort=&order=&beamMap=CIEL2_SB40.jpg, shows your spot beam. Find an address to the east that remains in the Raleigh TV market.

Sent from my HTC One M9 using Tapatalk

 

[stardust3]

Gotta wonder why all the new low beam claims by dish that didn't exist before the hopper 3 became available.

Many members here are reporting from dma's that are not low beam but dish is claiming they are.

What we do know is that if 77, 118 or low beam is tagged. Dish is saying no h3 for those until later this year.

I hope they provide some answers for those legitimately eligible before they lose those customers.

 

[voodooevil]

But you won't even try... Within minutes of doing it, you'll be watching TV. When the "low spot beam" issue is resolved, move back.

Sent from my HTC One M9 using Tapatalk

i would try...but if it involves repointing the dish i really do not want to mess with it

 

[voodooevil]

This image, http://www.satelliteguys.us/thelist...&sub=true&sort=&order=&beamMap=CIEL2_SB40.jpg, shows your spot beam. Find an address to the east that remains in the Raleigh TV market.

thanks for providing me this link

 

[TheKrell]

i would try...but if it involves repointing the dish i really do not want to mess with it

NO! Do not repoint that dish! "Moving" is merely claiming to Dish that your service address is in another DMA (or merely in the same DMA but farther to the east as Hall suggested) than you truly are.

 

[voodooevil]

NO! Do not repoint that dish! "Moving" is merely claiming to Dish that your service address is in another DMA (or merely in the same DMA but farther to the east as Hall suggested) than you truly are.

oooohhh......