Has any1 had to return HR10 w/HR20 swap-out?

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atc89

Active SatelliteGuys Member
Original poster
Dec 7, 2005
17
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Chicago area
I'm having my HR10 swapped-out w/the new HR20 and I'm wondering if they are going to actually take my old HR10.
 
They said they were gonna swap mine out when I called retention to get the free HR20. The first person I talked to said I would get a return shipping box. Later someone there said the installer would take it. The installer said he didn't see anything on the order about taking it and I never received a return shipping box. It's a good thing too because I am only using the HR10 now (until they work out more of the bugs and enable the OTA on the HR20)
 
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HR20 problems recording, two of them, input please

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