This is my first post, so hello everybody!
I've been searching and have not found a similar questions being asked, so here it is: We moved and when the Tech showed up to install at the new home (condo, so no penetration installation), he told us that he could not do it as it required mounting the antenna on a pole and bracing it to the balcony railing, so he suggested getting it installed by a contractor (I'm guessing an authorized installer/retailer?).
Given the situation, can I install the post and have the hole ready for the cable, and then call DirecTV to come and install the antenna and connect / activate the receivers? Or can I buy an antenna, install it and then have DirecTV connect/activate receivers?
I just thought about this: Do I even need to reactivate the equipment if I install my own antenna? is the equipment just plug & play if I move it from the previous home and the Tech says that he can't install the antenna himself?
Thank you!
I've been searching and have not found a similar questions being asked, so here it is: We moved and when the Tech showed up to install at the new home (condo, so no penetration installation), he told us that he could not do it as it required mounting the antenna on a pole and bracing it to the balcony railing, so he suggested getting it installed by a contractor (I'm guessing an authorized installer/retailer?).
Given the situation, can I install the post and have the hole ready for the cable, and then call DirecTV to come and install the antenna and connect / activate the receivers? Or can I buy an antenna, install it and then have DirecTV connect/activate receivers?
I just thought about this: Do I even need to reactivate the equipment if I install my own antenna? is the equipment just plug & play if I move it from the previous home and the Tech says that he can't install the antenna himself?
Thank you!