Picture keeps freezing up

Discussion in 'DISH Network Support Forum' started by lsh1885, Nov 28, 2004.

  1. lsh1885

    lsh1885 Topic Starter Member

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    The picture keeps freezing up on both TV"s. I have a 3rd TV that is hooked up to a 811 receiver and it is fine and is not effected by this problem. I will try to reset the receiver and see if that helps. Beyond that does anyone have any ideas as to what the problem might be?
     
  2. SimpleSimon

    SimpleSimon SatelliteGuys Family
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    Maybe a forum search on picture freeze would be appropriate.

    Rebooting the box should help.
     
  3. lsh1885

    lsh1885 Topic Starter Member

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    Resetting the receiver did not help. The freeze ups last for 1 to 2 minutes and continually reoccor every 15 to 20 minutes.
     
  4. SimpleSimon

    SimpleSimon SatelliteGuys Family
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    I'll assume you did a soft reboot (holding in the power button for 10 seconds).

    Try a hard reboot (pull the power cord for 30 seconds).

    What have the other threads on freezes suggested?
     
  5. lsh1885

    lsh1885 Topic Starter Member

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    I did try a hard reboot, it did not work. I didn't think about the soft reboot. I tried that and apparently that did the trick. It has not frozen up since. Thanks!
     
  6. lsh1885

    lsh1885 Topic Starter Member

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    Well, I am now back to square one. After going this long without a problem, the picture is freezing up again. I was not able to get much help from the searched threads as it mainly was dealing with Directv equipment and about the receivers being defective. I am not sure if that is the case here yet. I am going to call Dish amd see if they can help.
     
        
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