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Widevine plugin

Discussion in 'The DISH Forum' started by rmme, Nov 6, 2011.

  1. rmme

    rmme Thread Starter New Member

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    Let me begin by saying that I do not use a sling adapter and only watch movies or shows on dish online. So here is my problem...I ahev been able to watch movies using my macbook pro until recently. A couple of days ago, I updated the Widevine plugin as recommended by dish online. Now when I try to watch a movie or show, it crashes my safari and gives me the following message:

    "the application Safari quit unexpectedly. The problem may have been caused by the Widevine Media Transformer plugin"

    I have talked to Dish network and they told me to delete the plugin and reinstall. I have done that several times and it doesn't work. I was so happy to have dish online since I recently dropped my subscription with Netflix. Is anybody else having the same issues?

    Thanks
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  2. ihatetech

    ihatetech New Member

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    I'm having the same problem. I used my MacBook Pro, OSX 10.5.8, was able to play one show through firefox, but when I tried again the next day firefox just crashes. So I tried on Safari and got the same error message as you. Dish chat support keeps telling me to check with my ISP, but why? Since I could play programs on both mine and my friends MacBook Pros (his is OSX 10.6) ONCE (followed by continuous crashes), wouldn't that indicate it's not the ISP?
  3. rmme

    rmme Thread Starter New Member

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    I was beginning to feel that it was something wrong with my computer!!! I have called, chatted and emailed Dish Network and at one point told me to call my internet provider! I feel like you, if it was working before the update and it is not working after the update, the problem is with the plugin and the Mac. I wonder of there is anyone here that works at Dish network that can give us a straight forward answer about this problem and if they will fix it. I was really enjoying this service and now I can't. :(

    Hoping for a solution soon...
  4. austin345

    austin345 New Member

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    I have a Mac and we've been having the same issues with blockbuster on demand. The tech says its a known issue. I just downloaded a movie through iTunes and it's playing fine but I'd like to use blockbuster since I pay them monthly.

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