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The first thing to do, if you haven't already, is to call Dish and try to requalify. You shouldn't lose anymore nets by doing this because as stated, the CSR's are not allowed to remove nets unless asked to by the customer. If you find that you don't qualify, then you need to request waivers. I know this is a pain, but if you write one letter to Dish, they will request waivers for all of your nets on your behalf. This does work, and we have already seen the codes on customers accounts. The address to write to is:
Make sure to include some identifying information, such as your address, phone number and Dish account number.
From what I have seen, the process can take as little as one week or a month, depending on how many requests they have at once. The good thing is, is that if Dish doesn't hear back from them within 30 days of the request, you recieve a "blanket waiver" which will give you the nets back. They have to specifically request that you don't have them from Dish or you get them. As for notice, there really is none. Dish treats waiver requests as requests to add programming. Once you have the waiver, even "blanket", the nets will be added.
03/06/00 Flash Waivers may now be requested by telephone.
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