We are always happy to help with any issues you are having with your DISH services but please be sure to include your account and pin number when sending us a PM. This will help us answer any questions and help get your issue resolved faster.
Contacting DIRT
- Thread starter ZachS@DISH
- Start date
- Latest activity Latest activity:
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WELCOME TO THE NEW SERVER!
If you are seeing this you are on our new server WELCOME HOME!
While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!
Thank you for your patience and again WELCOME HOME!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
Can we get this pinned to the top? Maybe add hotlinks to each DIRT member and their current schedule as well
Sent from my iPad using Tapatalk
Sent from my iPad using Tapatalk
Thanks Zach.
Is there specific protocol on how long to wait for a response after contacting a DIRT member? I reached out to a member a week ago and haven't received a response. I just chose which DIRT member to PM based on who had read my original thread in the forums. I don't want to be bother multiple DIRT members at the same time.
Is there specific protocol on how long to wait for a response after contacting a DIRT member? I reached out to a member a week ago and haven't received a response. I just chose which DIRT member to PM based on who had read my original thread in the forums. I don't want to be bother multiple DIRT members at the same time.
Smartkid,
I do apologize for the delayed response in getting back to you. I am more than happy to help you with any DISH questions/concerns you have today!
Please PM me w/ the phone and 4 digit PIN number for further assistance.
Thanks.
I do apologize for the delayed response in getting back to you. I am more than happy to help you with any DISH questions/concerns you have today!
Please PM me w/ the phone and 4 digit PIN number for further assistance.
Thanks.
The DIRT Team has provided us with a schedule to better help our Dish Customers / Members know when they are online.
Mike H.
Sunday-Thursday 6am-2:30pm MT
Andrea B.
Friday-Monday 6am-5pm MT
Tommy F.
Sunday-Wednesday 6am-5pm MT
Cheri T
Saturday, Tuesday-Wednesday, Friday 7am-6pm MT
Kim E.
Sunday-Thursday 8am-4:30pm MT
Becki B.
Wednesday-Saturday 11am-10pm MT
Andrew E.
Saturday-Tuesday 10:30am-9:30pm MT
Jason S.
Sunday-Wednesday 11am-10pm MT
Chris S.
Wednesday-Saturday 11am-10pm MT
Matt G
Monday-Tuesday, Thursday-Friday 11am-10pm MT
Dan B.
Wednesday-Sunday 1:30pm-10pm
Sarah J
Sunday-Wednesday 11am-10pm MT
Zach S
Wednesday-Saturday 6am-5pm MT
Mike L
Saturday, Monday, Thursday-Friday 11am - 10pm MT
Mike H.
Sunday-Thursday 6am-2:30pm MT
Andrea B.
Friday-Monday 6am-5pm MT
Tommy F.
Sunday-Wednesday 6am-5pm MT
Cheri T
Saturday, Tuesday-Wednesday, Friday 7am-6pm MT
Kim E.
Sunday-Thursday 8am-4:30pm MT
Becki B.
Wednesday-Saturday 11am-10pm MT
Andrew E.
Saturday-Tuesday 10:30am-9:30pm MT
Jason S.
Sunday-Wednesday 11am-10pm MT
Chris S.
Wednesday-Saturday 11am-10pm MT
Matt G
Monday-Tuesday, Thursday-Friday 11am-10pm MT
Dan B.
Wednesday-Sunday 1:30pm-10pm
Sarah J
Sunday-Wednesday 11am-10pm MT
Zach S
Wednesday-Saturday 6am-5pm MT
Mike L
Saturday, Monday, Thursday-Friday 11am - 10pm MT
It would help if they would log on to this site more regularly. According to the above schedule, there are 4 on duty now, but none logged on/RED.
KAB,
I do apologize for any inconvenience this may have caused you or the Satellite Guys family. We're working to be more active on the site and I will forward this to my other teammates to log in once their shift starts.
Thanks.
I do apologize for any inconvenience this may have caused you or the Satellite Guys family. We're working to be more active on the site and I will forward this to my other teammates to log in once their shift starts.
Thanks.
With the new forum software, where is the best place to find who is online? "Helpers Online Now"?
I just look at the schedule and see who is supposed to be available and start a conversation. I just had CheriT help me deactivate a receiver.
Here is the newest schedule. 
Mike H- Sunday-Thursday 6am-2:30pm MT
Andrea B. - Sunday-Monday, Thursday-Friday 6am-5pm MT
Tommy F. - Sunday-Wednesday 6am-5pm MT
Cheri T. - Wednesday-Saturday 7am-6pm MT
Kim E. - Sunday-Thursday 8am- 4:30pm MT
Sarah J- Tuesday-Friday 11am- 10pm MT
Andrew E- Sunday-Tuesday, Saturday 11am- 10pm MT
Jason S- Sunday-Wednesday 11am-10pm MT
Chris S- Sunday, Thursday-Saturday 11am-10pm MT
Matt "Speedy" G. Monday, Wednesday-Friday 11am-10pm MT
Mike H- Sunday-Thursday 6am-2:30pm MT
Andrea B. - Sunday-Monday, Thursday-Friday 6am-5pm MT
Tommy F. - Sunday-Wednesday 6am-5pm MT
Cheri T. - Wednesday-Saturday 7am-6pm MT
Kim E. - Sunday-Thursday 8am- 4:30pm MT
Sarah J- Tuesday-Friday 11am- 10pm MT
Andrew E- Sunday-Tuesday, Saturday 11am- 10pm MT
Jason S- Sunday-Wednesday 11am-10pm MT
Chris S- Sunday, Thursday-Saturday 11am-10pm MT
Matt "Speedy" G. Monday, Wednesday-Friday 11am-10pm MT
Here is the newest schedule.
Mike H- Sunday-Thursday 6am-2:30pm MT
Andrea B. - Sunday-Monday, Thursday-Friday 6am-5pm MT
Tommy F. - Sunday-Wednesday 6am-5pm MT
Cheri T. - Wednesday-Saturday 7am-6pm MT
Kim E. - Sunday-Thursday 8am- 4:30pm MT
Sarah J- Tuesday-Friday 11am- 10pm MT
Andrew E- Sunday-Tuesday, Saturday 11am- 10pm MT
Jason S- Sunday-Wednesday 11am-10pm MT
Chris S- Sunday, Thursday-Saturday 11am-10pm MT
Matt "Speedy" G. Monday, Wednesday-Friday 11am-10pm MT
I can attest to Matt as being Speedy.
He was very helpful and got it done very quickly. If the bosses are watching: Give this man a raise!
(For you people with your mind in the gutter, I am referring to answering all my questions about the receiver swap and how it affects my account.)
