I don't believe so. Look in post#59 for the current list of DIRT team members.
This may also have been a contributor to unanswered PMs...turnover.
Contacting DIRT
- Thread starter ZachS@DISH
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WELCOME TO THE NEW SERVER!
If you are seeing this you are on our new server WELCOME HOME!
While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!
Thank you for your patience and again WELCOME HOME!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
This may also have been a contributor to unanswered PMs...turnover.
It's been a while for me - what is the proper way of contacting a DIRT person for help? I'm a bit confused on this issue ...... Thanks!
PM them. If you see one of them logged in, (their name will show in red on the left under "helpers online") send them a private message.
I believe the "helpers online" will be on the right side of the home page for this site.
My bad, it is according to how you have your page set up. For me I have it on the left side....so just look in the "helpers online" for them .
Mike H is still on the team. He is off Friday and Saturday though so the earliest you would hear from him is Sunday. If you need immediate assistance you can pm one of my other agents that are here today.
Oops, my bad. In looking at the list for "Mike H" I completely glossed over "Michael H"
I do not have DISH but I think it is great they have people on this forum to help. Maybe I need to switch.
Between that and chat is makes getting things done hassle free. I hate when you have to call in for something small, and then get the hard sell on the phone about things you don't want.
Anyone know when Sam H is due back on the clock?
I was out all day yesterday when he pm'd, and it appears he is the man with the plan on my H3 upgrade
I was out all day yesterday when he pm'd, and it appears he is the man with the plan on my H3 upgrade
Although I am not on the list because I am not interested in a new contract, I am impressed with the fact the DiRT was able to go through the entire list already, and that people were able to get their upgrades installed over the weekend and some even on the same day. it looks like DiRT is back with a bang.
Great job DiRT!
Great job DiRT!
No maybe about it. You do need to switch!
Anyone know when Sam H is due back on the clock?
I was out all day yesterday when he pm'd, and it appears he is the man with the plan on my H3 upgrade
I had the same experience, so I just used Dish chat to do the upgrade. It was easy and painless. A number of people here have recommended doing the same. I got a PM from Sam H later in the day acknowledging that I had set it up that way. Looking forward to the install on Wednesday.
Go to the homepage. On the left side, under "Helpers Online Now," select one of the names in red and start a conversation (send a pm).
Hi, we bought a new 4k tv, and are wondering if we need to upgrade our hopper for the tv. the reason i ask is my sister bought a 4k a month or so ago and they were told they could upgrade their hopper for free to one that works better for 4k? with a 2yr commitment.
No, you don't NEED to. If Dish will give you a Hopper 3 for free, you can if you want to.
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