Contacting DIRT
- Thread starter ZachS@DISH
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WELCOME TO THE NEW SERVER!
If you are seeing this you are on our new server WELCOME HOME!
While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!
Thank you for your patience and again WELCOME HOME!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
And if thats the case I suspect DTV or Comcast will be any quicker. My sister had Comcast scheduled for last Friday to hook up internet in New house in Florida and they canceled and have yet given her new install date.
No just that's the first available appointment, I don't want to switch providers ...but, that's ridiculous
west Texas ..500 miles from the hurricane area in TX, unless they pulled some of their techs to go work on the coast
No guide data past Friday night, 9-15-2017 !!!!
There's a thread just started a couple hours ago regarding this.
"Hopper 3 - Guide only goes out 2 days as of tonight"
But it affects more than just the Hopper.
Please look into this ASAP so people don't miss any recordings.
Thank you.
There's a thread just started a couple hours ago regarding this.
"Hopper 3 - Guide only goes out 2 days as of tonight"
But it affects more than just the Hopper.
Please look into this ASAP so people don't miss any recordings.
Thank you.
If it's a "rolling" 2 days, no one will miss any recordings.
A reminder, this thread is intended for HOW to contact Dirt, (Days, times, who, etc), It is not a issue bulletin board for them, not to mention they are operating at a skeleton crew level for the time being.
I suggested in another thread, that since this thread has become so cluttered, not to mention horribly outdated, it would be better to just start a new sticky thread to replace this one.
I noticed Thursday AM that my guide data for OTA was missing. It was back later in the day but that may have contributed to missingva recording.
I have full 9-day guide data now. On Wednesday, I noticed only a 2-day guide, but I thought that was because I had just got my power back from Hurricane Irma after it being off for two days.
I need to speak to a DIRT member. I just tried to upgrade to a Hopper from my 722k and they wanted to raise my bill by either $95 or $10 per month. They said it had something to do w/the type of acct I had. My brother just switched and wasn't charged anything like that. In fact he is pay less per month.
That's a one time tech fee. $95 withoht the proplan or $10 with. Although with, it would raise your rates $9 per month.
Okay, I'll bite. Assuming a grandfathered $7 per month DVR fee, the $15 per month Hopper DVR fee would be an increase of $8 per month. Where does the other $1 per month increase come from?
Hello
Installed today but had an issue. Ordered Joey 4K and Hopper3, wife had to stay at house for install (she rocks!). Called me when they failed Hopper 3 check came onsite with hopper with sling and Joey 1? After telling them what I ordered they had on truck but would be a change order.
Problem is they proceeded when I got home wife stated it was $100 upgrade fee? Not happy, this was my selection on the site to begin with. Possible DIRT can help getting the $100 credited? Kind of feeling bait and switch.
Installer also didn’t run cable as was asked. Pissed but I can overlook. But the up-charge is crap when this is what I selected from the start.
Help Please
Installed today but had an issue. Ordered Joey 4K and Hopper3, wife had to stay at house for install (she rocks!). Called me when they failed Hopper 3 check came onsite with hopper with sling and Joey 1? After telling them what I ordered they had on truck but would be a change order.
Problem is they proceeded when I got home wife stated it was $100 upgrade fee? Not happy, this was my selection on the site to begin with. Possible DIRT can help getting the $100 credited? Kind of feeling bait and switch.
Installer also didn’t run cable as was asked. Pissed but I can overlook. But the up-charge is crap when this is what I selected from the start.
Help Please
Again, this is not a Dirt bulletin board. It is HOW to contact them, which is looking for helpers on line in RED. Matt G should be on duty today. They can also be found via Facebook.
