No Voice Audio Palmetto 800 P25 Phase I

Haven't listened to my BCD996XT in several month. Yesterday I saw fire trucks roll through my neighborhood and I decided to turn the scanner on. Everything I listen to is on the Palmetto 800 P25 radio system here in Columbia SC. As luck would have it I heard nothing. The display indicates that it is scanning but no cigar on hearing anything. I manually entered the National Weather Service at 162.40 and this came in clear as a bell. FM radio works too. While manually scanning through the 800 MHz band I can hear the motorboat sound on certain frequencies. Would reprogramming the scanner help, change any settings maybe, or do I need to send it in for repair?

Thanks for any help or advice.........

Comptech said:

Time to reprogram Frank, all frequencies changed. Had to do the same here in TR.

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Yep, already done. I had to move my antenna and reprogram, scanning like before. I was concerned that they had encrypted the frequencies or went to APCO 25 Phase 2.