white dongle ?????

bobtet

On Vacation
Original poster
Jan 24, 2015
118
107
va
OK, i'm OLD and not too bright, .....what else do i need to buy to be able to scan for channels?
I have the white tuner plugged in to the USB port and the antenna, but it won't let me scan???
have done a reboot and a hard reset with no luck.

sure could use some help here, thanks, Bob
 
still no luck, did a unplug reboot then tried red button reset nadda nill nutin!!
 
i did try the antenna on the tv direct and it does pick up 30 or more chs..............
 
Are the OTA channels showing in your guide? If so there won't be a popup to scan because they are there already. If you want to do a re-scan go into the menu on the Hopper(not Joey) and click on settings and then OTA/local channels. Once there you can re-scan.

it will NOT let me scan for channels!!!!
 
could both USB ports be bad on a NEW hopper3[/QUOTE said:
Not likely. I had similar problems when I connected mine. At first it didn't seem to see the tuner. After a couple of re-boots the channels showed up in my guide. I went into the menu to do a re-scan.
 
Sorry i should have added that the new white dongle replaced an old single tuner dongle so I already had the channels scanned in.