DishAnywhere options grayed out

T

tallfence

SatelliteGuys Guru

Original poster

Dec 1, 2010

145

72

New Hampshire

• Jun 4, 2019

• #1

Does anyone know why the HOME, GUIDE and DVR buttons are grayed out on my DishAnywhere? The only two that work are ONDEMAND and MORE.

I'm using a Galaxy S8 phone. They stopped working about 2 months ago.

Sent from my SM-G950U using the SatelliteGuys app!

 

joegr

SatelliteGuys Pro

Oct 8, 2010

327

321

Gulfport

• Jun 4, 2019

• #2

Trouble with the internet connection to your receiver?

 

T

tallfence

SatelliteGuys Guru

Original poster

Dec 1, 2010

145

72

New Hampshire

• Jun 4, 2019

• #3

joegr said:

Trouble with the internet connection to your receiver?

Click to expand...

I don't think so. The ondemand screen has a Live TV button and I can watch a random channel that way.

Sent from my SM-G950U using the SatelliteGuys app!

 

Jim5506

SatelliteGuys Master

Pub Member / Supporter

Lifetime Supporter

Oct 19, 2004

8,132

3,484

Slaton, Texas

• Jun 4, 2019

• #4

Have you rebooted both your receiver and your router?

 

JSheridan

SatelliteGuys Master

Lifetime Supporter

Feb 16, 2008

8,899

10,028

USA

• Jun 4, 2019

• #5

tallfence said:

Does anyone know why the HOME, GUIDE and DVR buttons are grayed out on my DishAnywhere? The only two that work are ONDEMAND and MORE.

I'm using a Galaxy S8 phone. They stopped working about 2 months ago.

Sent from my SM-G950U using the SatelliteGuys app!

Click to expand...

What model receiver?

 

T

tallfence

SatelliteGuys Guru

Original poster

Dec 1, 2010

145

72

New Hampshire

• Jun 4, 2019

• #6

I have H3 and both it and the phone have been rebooted. I even uninstalled the app and reinstalled it.

Sent from my SM-G950U using the SatelliteGuys app!

 

T

tallfence

SatelliteGuys Guru

Original poster

Dec 1, 2010

145

72

New Hampshire

• Jun 4, 2019

• #7

The router has been rebooted too.

Sent from my SM-G950U using the SatelliteGuys app!