I've seen several old threads about Error Code 05 and Error Code 04 but nothing recent so thought I'd submit a new thread for HELP.
For the 3rd week in a row, my Hopper 3 DVR has failed to record Supergirl on the CW network (Pic 1).The message that is displayed is: A problem was encountered when opening the files for this DVR event. Please note the Error Code: 05. This week I checked TV ACTIVITY several times during this hour and each time it showed a decrease in remaining time and was unpleasantly surprised that when the hour was up, it showed 1 minute was recorded with the above message. I have been able to record the show prior on this same channel with no problem each week.
And it is not only this channel, 10/16 I had Error Code: 05 and only 1 minute recorded on S.W.A.T. on CBS (Pic 2). And the week prior S.W.A.T and Seal Team failed to record at all even though the timers were set to record all NEW shows.
On a 9/30 recording of Bluff City Law on NBC, it showed only 1 minute recorded with the message A problem was encountered when opening the files for this DVR event. Please note the Error Code: 04 (Pic 3) which is the same message as Error Code: 05.
I am using an OTA antenna and AirTV Dual-Tuner Adapter and have had no issues prior to this last month. The signal strength on CBS is 100. On CW, not so good with a signal strength of 87, but why would the show that comes on at 8:00 PM record with no issues but the one at 9:00 PM hasn't recorded for 3 weeks now?
I've also experienced pixelation issues (Pic 4) with my local channels (none on the channels I pay for through Dish Network) but I don't believe it's weather related because this occurs when there is no rain or wind. I read that it might be that the AirTV Dual-Tuner Adapter could have a heat build up, thus creating the pixel issues but we have installed a fan in the entertainment center and no heat build up in the cabinet.
Should I purchase a new AirTV Dual-Tuner Adapter? Even purchasing the generic brand, I'll be out $30 if that doesn't solve the problems. Would be great if having two AirTV Dual-Tuner Adapters would enable the option of recording 4 local channels at the same time instead of two but I don't see how that could work.
Should I request a new Hopper 3? Would there be a charge for the tech to bring out another Hopper? If there is, then I need to take out insurance which would be cheaper that the cost of the service call.
Thanks for any suggestions.
