Getting CBS HD
I have given up trying to get CBS HD. I live in Novato, California, 25 miles north of San Francisco. SF has an O&O CBS station. I started out having an antenna expert see if I could get the SF stations off air. No luck due to many hills around my home, especially between my house and SF.
I then tried to at least get CBS HD off the 148 satellite. I found out from Dish, to my surprise, that a Sacramento CBS affiliate (KOVR) claims to be able to broadcast to my zip code if people in my zip code have rooftop antennas. Based on what my antenna guy told me I thought, OK, I'll get a waiver from the affiliate in Sacramento.
I contacted the CBS affiliate and the station engineer tested ability to broadcast to my home using the Longley-Rice Model computer program on his computer and he told me while on the phone with me that he couldn't send any signal to my street address and would fax me a waiver letter. I thought OK I'm all set. I got the waiver letter and faxed it to Dish.
Nothing happened. I called Dish several times. Dish finally told me the waiver letter was no good becuse it didn't specifically say it was a waiver for "HD." I contacted the CBS affiliate again and the engineer told me he only has authority from management to use the one form letter he had used. He also told me his letter means his station can't send any signal to me.
I tried to convince dish of that, but no luck. I had many conversations with Dish. I tried an email to the ceo@echostar and got no response. I spoke to one guy in the corporate office and he promised to look into it, but he failed to ever respond (I had his fax #, at least, so I sent several faxes to him asking him to call me).
The CSRs through all this were all uninformed about the procedure I needed to follow. I asked a few if they had HD at home. None did.
I've given up in frustration.
