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Just as promised: Heard from Robert today. He was very helpful and apologetic. Refunded twice what they normally do for the trouble. He offered as well to be helpful in the future with any issue. I just wish I would have asked for him directly earlier. He agreed that he should stand by...

I know VE is a sponsor here, and in fact, that is why I choose them to get my equipment. I have been monitoring this forum awhile in preparation for moving from cable to D*. Since they are generally regarded as service oriented, I went with them 1 month ago or so when I decided to purchase...

I recently purchased d* eqipment and in an effort to reduce the costs to amke this more platable for my wife, I choose to do a self-install. I have a Phase III dish, HD Tivo, SD Tivo and standard unit(5 outputs necessary of course) I also have a TERK 5x8 multi switch. In additon, I have a...