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  1. Richfunb

    Genie Problem?

    Two weeks ago, I replaced an old HR24 with a Genie Mini and linked it to my existing HR44-200. All was good for the first week but now a problem has developed while watching recordings on the Genie. The recording will suddenly stop and a screen will be displayed which reads "DirecTV is waiting...
  2. Richfunb

    HR44 and HR54 Together

    I'm a long time customer with HR44-200 and HR 24-500 receivers. The HR24 is probably 20 years old and now can only be turned on with a red button reset. Five days ago, I called DIRECTV Customer Service and after explaining the problem, the CSR said they would send me a Genie Client to replace...
  3. Richfunb

    Stadium Sports

    I noticed 3 new sports channels listed in the guide: Stadium College Sports Atlantic (608), Stadium College Sports Central (608-1), and Stadium College Sports Pacific (608-2). I may have missed it but I don't recall any announcement from DirecTV regarding Stadium Sports. I've watched these...
  4. Richfunb

    News Press and Gazette Dispute

    Hear we go again. News Press and Gazette, owner of 18 stations, is running a crawl at the bottom of the screen stating that it has been negotiating with DirecTV since September and has set a deadline for a new carriage contract for next Monday, December 16. NPG and DirecTV had a similar dispute...
  5. Richfunb

    Refund For Dropped Channels?

    Just checking before I call DirecTV, has anyone had success in requesting a refund for channels that have been dropped? I haven't had Altitude Sports Network for almost a month and DirecTV is facing a month end contract deadline with ESPN and the Sinclair Stations. I also was without 2 Nexstar...
  6. Richfunb

    Altitude Sports Network (Channel 681 Dropped)

    An interesting renewal battle is taking place in Colorado. One of our regional sports networks, Altitude Sports (channel 681) has been dropped by DirecTV, Comcast, and Dish Network, all today (Saturday). The story is that all 3 contracts were up and Altitude offered to renew them at the same fee...
  7. Richfunb

    Locked Receiver

    I received a software update (0x114b) for my HR44-200 receiver overnight (2:23am) yesterday. Since then, when I turn off the receiver, it automatically turns back on a few hours later. When I turn on the TV, the receiver is on and locked on whatever channel I last watched and the remote doesn't...
  8. Richfunb

    Technician Visit Question

    While watching this morning, both TVs suddenly went out with a 775 error message. I've been a subscriber for over 20 years and know how to trouble shoot errors. I checked the SWM and all connections (I had a steady green light), checked all cables inside and outside on the dish, and reset the...
  9. Richfunb

    Whole Home Playback Issues

    I have an HR44 in the Family Room and a HR24 in the Living Room with Whole Home Service. Strange things have been happening lately with recording playback which seems to coincide with the recent software update. When I record a MLB baseball game on the HR44, the HR24 won't play it and the error...
  10. Richfunb

    Remote Issue

    I received the new Guide download at 2am yesterday for my HR44-200 receiver. Later in the morning when I attempted to turn on the receiver, the remote would not work for the receiver buttons, but did work for all the TV functions such as volume, etc. I turned on the receiver manually and...
  11. Richfunb

    Loyalty Group

    Just wondering if anyone has heard of the DirecTV Loyalty Group. I called customer service and told them that I've been a customer for over 20 years and that my bill was now over $160 per month. I asked if there wasn't some discount for a long time customer. I was transferred to another area...
  12. Richfunb

    Recording HBO Free Preview

    I do not subscribe to HBO but noticed a movie I would like to re cord during their free preview this coming weekend. However when I attempted to set the recording, I received a message that I've never seen before indicating that I could not record because I didn't subscribe to HBO. I've set...
  13. Richfunb

    DTV AT The Bottom Of The World

    I just returned from a trip around Cape Horn at the bottom of South America and was surprised to see numerous DirecTV dishes in Ushuaia, Argentina, the most southern city in the world. These were large round dishes, about 4 feet across, and pointed north towards the equator. I knew about DirecTV...
  14. Richfunb

    No Offers For Long Time Customer

    I called Customer Service yesterday to see if there were any special offers available for a customer of 20 years. Although I would be happy with any type of discount on any service, in particular I was hoping for some type of discount on the Sports Pac / Regional Networks. Although the rep was...
  15. Richfunb

    Whole Home Question

    I have an HR44-200 and HR24-500 with Whole Home DVR. If I understand the Directv commercials correctly, I should be able to start watching a recording in one room and then resume it at the exact same spot in the other room. However, although I can watch a recording in either room, the recordings...
  16. Richfunb

    Rewind Current Channel

    When I turn on my HR24-500 receiver, I can rewind the first channel which comes on approximately 1 1/2 hours in the past. But when I turn on my HR44-200 receiver, it will not allow a rewind. Is this just a difference in the receivers or is my HR44 not working properly? Or is there a switch which...
  17. Richfunb

    Regional Sports Fee

    I just received my first bill with the new Regional Sports Fee of $1.82. I'm aware that this new fee may be added to the bill if you have more than one regional sports network in your area, which I do. Although it's a small additional fee, I don't watch either of these Regional Sports Networks...
  18. Richfunb

    American Heroes Channel

    Just noticed that the Military Channel (287) has been renamed the American Heroes Channel. I don't think the programming will change much.
  19. Richfunb

    Is My Receiver Shot

    I have a HR24-500 which is about two years old. Last week it started freezing / skipping for about a second on all recording playbacks. At first it only froze occasionally but now it does it at least once every minute. Could this be a software problem or is my receiver's hard drive shot? If I...
  20. Richfunb

    KRDO (ABC) and DirecTV Dispute in Colorado Springs

    KRDO Channel 13 (ABC) has been blacked out on DirecTV in Colorado Springs due to a contract dispute. It's the usual issue with the station saying that DirecTV won't pay the fee it is paying similar stations and DirecTV saying that they would like to continue the station broadcast while contract...
  21. Richfunb

    "Thank You Gift"

    For the past few years I've received a "Thank You Gift" on my service anniversary such as 3 months free Sports Pac or HBO, etc. This year the anniversary has past without such a freebe. Does anyone know if this program has been discontinued?
  22. Richfunb

    Outstanding HD DVR Deal

    I just called DirecTV to upgrade my old D100 standard receiver on a second television to a non HD DVR. The CSR was extremely helpful and gave me a deal that is hard to believe. First she said she would replace the standard DVR being offered with an HD DVR and waive the $199 fee. Then she set up...
  23. Richfunb

    Customer Service Phone Disconnects

    I called DirecTv Customer Service to discuss new equipment and after speaking to a rep. was put on hold. A few minutes later, the phone disconnected. I immediately called back and after going through the menu once again, a new rep. listened to my request and then put me on hold. After about 5...
  24. Richfunb

    Whole Home DVR Question - Old Receiver

    I just was speaking with a DIRECTV CSR regarding the Whole Home DVR Service and he informed me that my old HR20-700 DVR would not work with the new system. He said I would need both a new HDDVR plus a new HD Receiver for the second TV. I have many recordings on the old HR20-700 and don't want to...
  25. Richfunb

    Distant Networks In HD

    I've had the Distant Networks in SD from New York and Los Angeles lsince 1996. During the past weekend, DirecTV suddenly turned on the HD versions of all 8 channels without any advance notice. Don't get me wrong, I'm certainly not complaining. But I'm wondering the reason this happened and if...
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