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My picture freezes for a split second, but the sound is good and doesn't freeze. There is no pixelation. Any thoughts?

I have an AM-21 that is dying. I called to get a lcc and I was told they do not have them. Is that true. Does anyone know how to get one?

This morning all future scheduled shows dissapered. My recodings are there and I have 53% free on my hard drive. I called diectv and the woman had no idea what I was talking about. I called back and got another person who did diagnostiics but no issues. All they want to do is send a new HR-54...

I currenty dave Direstv but my bill went sky high. Diectv will not do anything for me. I called Dish. I have 1 4k TV and 1 HDTV. I want to be able to take downloaded shows on an airplane. I see HopperGo. The rep couldn't tell me anything about it or if I could even get one. What equipment should...

I ordered a wireless genie. I made an appointment for an installation. A week later, I took off work for a 12-4pm window. I then got a call saying "there are no trucks in your area today and call for a new installation date". When I called they were VERY rude and not very accommodating. Service...

I just ordered a C41W and I was told it has to be installed. Can it be plugged in and then authorized or does a tech need to come out?

Directv announced that after 3/3 you won't be able to use the app to download and view your DVR out of home. I used it all the time when I was on a plane. I guess one more service is gone from AT&T.

Ever since my new software was installed, my resolution has to be rest evey time I watch 4K. It was fine until then. I have to go in settings and check 4K. It works till the next time I try and watch 4K and then I get a message "Your TV doesn't support 4K content. You are watching in 1080p, the...

I have a HR54-200 and a C61K-700. The new firmware came in last week. When I turn on my 4K television, there is a a 7 second delay then it goes blank again for about 2 seconds when I first turn it on. Is there anything that can be done about this?

Is there anyway to move my Directv to Buenos Aries and get all the American stations by either keeping my locals or getting the national locals. I notice that Directv has service in Argentina but it is not the US stations in English. I can keep a receiver in the USA at my current house.

I have an HR-54 and a mini 61 4K on vacation and I am using a Mini 41 now because of sound cut outs. Every month I get a nice email saying Directv is working on the issue but it is unresolved. Yesterday there was a new download # Oxd80. Is this going to fix my issue and I should switch to the 4K...

Is there someone in the Cincinnati area that can repair an ota antenna. I have an AM21 and an OLD antenna with a rotor. After a heavy wind it doesn't work. thanks

Is there any picture quality difference between Dish and DirecT?

Is there any difference in picture quality between Dish and DirecTV? I am considering a change.

Will a DISH OTA #212553 apdapter work with the Hopper 3? Will it populate the guide? If not, what do I need? thanks

Is there any plans for Directv to come out with a new receiver to replace the 4K clients?

I am still having MAJOR issues with the C61K sound cutting in and out. D released my from my 2 year contract and is sending me a non 4K mini until the issues are resolved. Will that fix the audio cut outs? Does anyone have any idea if and when the problem will be resolved. I am ready to move...

I have a C6tK-700 Genie Mini and a HR54-200 Genie Gen 3. I get a sound and a sound an picture drop when watching only channel 104. Directv says they are aware of this problem and are working on a correction. They send emails that they are still working on a fix. Does anyone else have this issue...

I posted this as a thread, but I wanted to re post. I had my installation today. I insisted on a C61.Thanks to everyone who responded to my questions. AM21- I told the installer what to do. He never heard of an AM21. He called his supervisor who said there isn't anything by that name. My...

I'm trying to place an order and getting info that seems wrong. If I get a new genie for my new 4k tv that is dirctv setup (SAMSUNG) do I need anything else? I want my other set still hooked up to the HR24. The last time I called they said I need something else. I have 1 4k and one non 4k

I want to have the 4K installation and I spoke to Directv 3 times and each time received a different answer. Can I still use my AM21 with a new Genie?

I just bought a new 4K TV that is Directv ready. I now have 2 HR 24-100's with an AM-21 on each. I know I need a new Genie and a Genie Mini. Will they work with the AM-21? If I keep one of the HR24's, will it communicate the the Genie for whole home viewing? I have to decide if it's worth it...

I have HR24-100 and a AM 21. When I scan for my stations, I cannot get about10 stations. With the antenna going directly in to my TV tuner, I get all the stations.Why do I net get all local stations using the AM 21? I am in Cincinnati. Example: I get 9.1 and 9.2 but not 9.3. I don't get 20.1...

My bedroom HR24 seems to be acting up. Very slow on fast forward, and jumpy and delays on other receivers with whole home hook up. Before it goes out, is there a way to transfer recorded shows to a new DVR? Or is there a way to correct the issues?

Ever since there was a new download, every once in a while, my receiver goes off and on again. It may be totally unrelated, but I was wondering if anyone is havering the same issue?