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I am a return sub and had a Genie (HR34-700) and two clients (c31) installed a couple of days ago. While looking at the settings I notice under Settings/Whole-Home/Status it says "Whole-Home DVR Not Authorized" then says call to order. My installer admitted this was only his second install...

In my playlist I have a manual upcoming "Stan Helsing $" that showed up on it's own. I didn't ask for it and it looks to be a pay for recording. Why is it there and can I delete it. It shows to be on ch 9981 which I can't even access. I have a HR21-200 Thanks

I have a HR21-200 and would like to know if there is a way to copy a recorded show from the DVR to either a PC or my Play Station 3. My PS3 sees the DVR but shows all the files as unsupported. They are all on my local network. Thanks

I have a 6 MB DSL line (usually get about 5.5MB) and a new HR21-200 with 0X1FE software. I used VOD a few times and it works well, usually maxs my DSL out to about 5.5 MB's. The trouble is while it is downloading it is almost impossible to use another computer on the DSL line due to the VOD...

I got D* installed last week with a new HR21-200. I've recorded several shows and played them back fine, untill a couple of days ago. The last 2 shows I recorded (using series record) I only get a grey screen and the blue circle lights blink real slow. Nothing I try will get it to play. I...

How do I change the ZIP code on my HR21-200 ? I guess the installer put the wrong one in. I've looked all thru the menus and can't seem to change it. Thanks

I am a long time dish network sub, but thinking of switching to direct tv. Looks like the PLUS HD DVR package with DIRECTV® HD DVR is a pretty good deal. The programing package shows $49.99/month for 12 months, then $69.99 after 12 months. The HD-DVR comes out to $99 one time fee. Looks like...

I currently have a Dish 811 for my main receiver and a 501DVR (I think it is) for a second room. I don't have to pay a DVR fee on the 501 because it's so old I guess, but it still works. I would like to upgrade to the 622 (HD DVR) and possible do away with the second receiver. I have read a...

Hi, I have a 811 connected by optical cable to my HT 7.1 amp. On TBS CH 139 I always have a popping or clicking sound coming from the speakers. It's not very loud. I also think the audio occasionally drops out, but only for maybe a second. I only get this on TBS. All other channels and DVD...

I have a ReplayTV 5040 and the 811. I am trying to use S video output from the 811 to the S video input of the 5040. All I get is a black screen with small lines scrolling down the screen. I get audio OK. I can hook it up using the composite (RCA) jacks from 811 to 5040 and it works. I...

After the 269 update when I press the 'Info' button the information on the screen only stays on for 3 or 4 seconds then goes away. Before, I think you had to press 'Info' again or 'cancel' to remove the information screen. Now I have trouble reading that screen most of the time. Anyone else...

I have a 501 as a second receiver. It's still working, but the disk is making more noise than usual. I think it may soon quit. Is there a way to remove that drive and copy an image over to a new drive using a PC and some software. If that's possible I need to do it before the 501 HDD dies...

I now have one receiver (811) activated. I have acquired an older 501 PVR that seems to work OK. Did I read somewhere that if you keep your receivers hooked to a phone line that Dish would not charge the monthly fee for the 2nd receiver? Also is there a monthly charge for the PVR functions on...

My house has had an old DirectTV installed in it before. The old dish and cable run are still there. The cable from the dish to the receiver location is actually two cables combined together. There are two 'F' connectors (I think there called) on the ends of the cable. This cable could be...

I'm wanting to just install one receiver (HD 811) as a new subscriber. Can I do that by getting the $9.99 HD package, plus the Top 100 and get the 811 for free? I don't need a 2nd receiver at this time. question 2: Do I need an outside antenna to get the Dallas, TX TV stations in HD or...