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  1. V

    Does the FCC really require Directv to get cellphone numbers from customers calling for service?

    I know I'm getting OCD on this but I was told 4 different reasons why they wanted my cellphone number in the last 72 hours. The guy in the U.S. I finally talked to said he was reading from "an FCC script." Is this the case? Thanks and I won't bug you folks anymore.
  2. V

    Bad experience with Directv call center in the Phillipines.

    I've had Directv for at least 15 years. I've always had great service when I've called with problems. Over the last 24 hours I've had to deal with what I was eventually told was a subcontractor in the Philippines while trying to get technical help. This not only involved serious communication...
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