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I was wondering if anyone knew how to factory reset a Genie 2.

I got the new guide update with HDR functionality the other day. Last night I tried watching the Wisconsin basketball game in 4K and noticed the picture was extremely washed out. When I brought up the guide, it too was extremely dim and washed out. Messing with the picture settings did little to...

I apologize if this is a dumb question, but when I log into my account on directv.com and go to "my equipment," it currently has a red dot beside my genie 2 and says "reconnect to internet." Previously this had a green light and indicated my receiver was connected. However, my Genie 2 is...

I was just wondering if anyone was experiencing a similar issue. I recently got a Genie 2 installed and am now having trouble streaming outside of the home. Basically, the DTV app works perfectly when I'm at home on my wifi network (on both iPhone and iPad Pro). I can steam all my channels and...

Hi all, long time lurker, first time poster. I'm looking at getting Directv and I was wondering if it was possible to bundle with new wireless service (unlimited plus) in order to get the two-year price guarantee. I know unlimited plus gets you $25 off a month, but I was hopeful it could also...