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I'm trying to troubleshoot an issue with our DirecTV boxes. We have an H44-500 Genie in the living room, and a C41-700 mini-Genie in the den. My wife complains that the closed captioning in the living room does not work well. So, I wanted to swap the 2 boxes to see if the issue is a box problem...

Greetings - we have been DirecTV subscribers for about 25 years now, but we're starting to investigate the possibility of switching to Dish. Our current setup is as follows: we have a Genie master receiver in our living room, and a Genie slave in the den. This gives us HD channels on each TV -...