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Somewhere in these thousands of post and replies was a contact for reporting program guide errors after an ATSC 3.0 conversion. However I can't find it. Can anyone shed a little light on the subject? Thanks

A couple of days ago (about the time I "upgraded" to a 4K Joey), my dvr events on my Hopper 3 started autotuning. To the best of my knowledge nothing was changed on the Hopper. I have checked the timers and they are set to dvr. I have looked through all options and I guess I am missing...

I had my Joey updated to 4K today. Everything is fine except that I am only getting two of the 540 channels. I get 540-01 and 540-03 but not 02 and 04. My Hopper 3 gets all four channels. The Joey is connected to a Toshiba Fire TV and the Hopper is connected to a very old Vizio TV (through...

After upgrading from a 722k, I have most things figured out. But there is one thing that I cannot figure out - how do I set an autotune timer? When I went out of town I would use the 722 autotune function to always have a program on my tv screen. Recording doesn't seem to work because it will...

My contract is up the first part of January. I have a 722K that I was going to investigate upgrading to a Hopper with Sling. With the announcement about reduced prices for owned equipment, I am now investigating purchasing the equipment. Is there a recommended place for purchasing the Hopper...

I apologize if I am missing this information, but I have looked. When I called about the price increase, I was told that Dish America, Dish America Silver and Dish America Gold have been brought back. However, I can't find info about what is in those packages. Can anyone point me in the...

Other than just downgrading from AT200 to AT120+ or AT120, is there any good way to determine the differences in the packages? The Dish website says that I don't get some channels in AT200 which I know I get, therefore I am suspicious of what is shown. Thanks.

Last week I finally convinced myself that the external hard drive on my 211k was going bad. When I attempted to copy it using Linux, the partitions were shown as non-standard and Linux couldn't see the the recorded program files. In addition the second partition was unrecognized. Likewise...

Anyone experiencing problems with the 211K live buffer? My problem started within the last week. It takes forever to scroll back and then when I am playing from the buffer, the are a lot of problems playing. Just trying to determine if my EHD is going bad. I have power cycled both the...

Before I start with a CSR, I would like to know what actions on my part can cause me to lose my annual billing. I am considering dropping my service level from AT250 to AT200. Anyone have any thoughts on the subject? Thanks - Larry

There must be some way to get to my dvr recordings via dishonline but I just don't know what it is. I can watch live recordings - including the OTA channels. However when I try to access my dvr recordings, I am told the dvr is offline. I try to reconnect but to no avail. All of this occurs...

Isn't there a way to determine which DIRT members are online? I can't seem to find anything but recall reading it here a couple of times. Thank!

I learned something last night about diagnostics on my 722k and 211k - schedule them at different times. A tornado went through this area last night. The sirens went off a little after 3:00. Turned on one tv and the receiver was in diagnostics. Went to the other tv and it's receiver was...

I cannot see any of the music channels on my DVR when using dishonline. I know they were there in the past. Has something changed or is it just the normal set of problems that exist with the dishonline service? As some additional information surfaces, I can connect to the DVR and see what is...

I just added an EHD to my 722k. Is there a proper way to disconnect the drive from the receiver? On my 211k there is a menu item but I cannot find anything like that on the 722 menus. Thanks - Larry

My problem started with P303. I started seeing about 1 second skips. They occur whether I record in the day or the night. It happens on three different DVR's - all 508's. I have even taken one DVR to another home and set it up to verify that it is not my location. I usually get about 3 - 5...