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I just rec'd email saying that VOOM had cancelled my service call, and that I would not be billed for any services as of the date of the call. Lob

VOOM has been creamed by the lack of service caused by the contracting and then subcontracting of their installation business for so long it's impossible to imagine. Last week, I had my second nocall/noshow from the same installer. Called VOOM. CSR said she'd call me back in 2hrs, which she...

I realize this is slightly OT, but since many folks rely on VOOM for their OTA/local HD, it's still in the ballpark, and not good news. http://www.reuters.co.in/locales/c_newsArticle.jsp?type=entertainmentNews&localeKey=en_IN&storyID=7533397 Among other tidbits in there: "Lombardo said...

The installer left about 2hrs ago. I've had several lockups since then, but I'm not sure if this is because it's still downloading program data, or if it's still doing a software upgrade, or if there is some other problem. First, I have no phoneline connected. The installer said that it was...

So I placed my order online, got email confirmation from VOOM. Then recieved email from Installs, Inc. with my confirmation for 12/4 saying the installer would be contacting me. Yesterday, I sent them email asking for confirmation, no reply. So now I call the number in the email from...

Well...after getting my year end bonus, and discovering that VOOM had finally added HGTV, I jumped on the $1 for 3 rooms deal. My install is scheduled for 12/4, and I'm in Central Mass area. Can anyone tell me what type of OTA antenna they're installing up in this area, and any other little...

This weekend while my wife and I were at the mall, we decided to stop by Sears and see if they had VOOM on display. We walked in to the Home Theater section, and spoke with the salesperson responsible for that area. This was on Sunday afternoon, around 3pm. Mall was VERY busy, probably due...