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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
  1. Ferdy

    New software update last night---anyone else?

    I can't believe that this hasn't been mentioned here yet, and I know I can't be the only subscriber that got it last night, but I have a new software version (watched it download, interesting). Here are my version numbers: Software: V00.01.20 HAL: 00.06.20 Middleware: 00.01.39...
  2. Ferdy

    OK, boys and girls, here (isn't) the software news we have all been waiting for

    Here is the message I sent to Voom on Friday: Customer - 07/09/2004 06:24 PM that I am not happy about the lack of channel scanning with my Voom service--- I know for a fact that all new customers that are being installed are getting boxes that do have OTA channel scanning capability--...
  3. Ferdy

    Let me ask a question--concerning stretch mode

    I have 2 stb's----one connected to a 16:9 HDTV and the other connected to a 4:3 SDTV--- On my OTA channels some broadcast in stretched mode (non-high def programming) and some not. Of course, the HDTV shows black/gray bars on either side of the screen when receiving broadcasts in...
  4. Ferdy

    To administrators--control panel help

    I can't seem to get my notification option to "stick"-- When I go into User Control Panel, Subscriptions folder, when I check the "notifications" box for my subscribed threads, this automatically checks the "instant e-mail" box next to each thread---however, when i click "go" at the bottom of...
  5. Ferdy

    STB woes

    Has anyone experienced the following with their VOOM box: While watching any given program, and not changing channels or otherwise fooling around with the box, the screen goes blank, the satellite icon on the box turns red, and the channel labels go berserk? Sometimes the channels become...
  6. Ferdy

    STB not able to display signal

    Need help here---- Has anyone experienced a problem with their STB's in this respect: Channel 3.1 in my box is mapped for KATC in Lafayette, LA. When the box was first installed (about a month ago) I was receiving this channel just fine. I then called VOOM CSR to report incorrect channel...
  7. Ferdy

    Has anyone...

    Need help here---- Has anyone experienced a problem with their STB's in this respect: Channel 3.1 in my box is mapped for KATC in Lafayette, LA. When the box was first installed (about a month ago) I was receiving this channel just fine. I then called VOOM CSR to report incorrect channel...
  8. Ferdy

    ESPN is DAYS away according to VOOM CSR

    Hello group, friends and moderator---- I am a brand new member and, although not a VOOMer quite yet (installing on Monday, May 3)-- Just got off the phone with the CSR at VOOM with a few install questions, and the last question I asked (concerning ESPN feeds) brought a somewhat surprising...
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