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We heard your feedback and have added several great new improvements to the DIRECTV PROTECTION PLAN as a result, including an equipment upgrade every two years at no additional cost beyond the monthly charge. (Offer requires a renewed 24-month agreement.)* Effective May 16, 2013, the DIRECTV...

I've been experiencing degraded picture quality on many channels since the spring. There's a tree slowly growing into the line of site of the dish, but it doesn't quite seem like it'd be having an affect on signal yet. But maybe it is. The dish still looks aligned with the numbers is should...

We have a 3.5 year old HR20-100 in the bedroom that only gets used at night. A couple nights ago, it was stuck on the infamous 771 error for all channels (note we've had no trouble with other receivers in the house). A red button reboot cleared it up and all was fine. This happened again the...

Strange behavior tonight...HR22 ESPN/ESPN2 both showing 721 Channel Not Purchased. Other ESPN stations are fine. TNTHD has Univision on it.

I'm getting the "1000 DTV not currently available" error for 1000 and 1100. A receiver reset (via the system setup screen) didn't clear it up. I confirmed via the receiver that the wireless connection was working, too.

On June 9 I got this email: "You may have experienced a transmission glitch to your DIRECTV service [poster's note: I did have issues with the on-screen guide being all sorts of inaccurate]. DIRECTV has fixed the problem and automatically reset the receivers. There's nothing further that you...

All of a sudden I'm seeing blank or "To Be Announced" showing up in the guide for most of my HD channels. A reset and a signal refresh from DTV's website did no good. Anyone else seeing this?

Ever since DirecTV proactively fixed the "transmission glitch" (which I didn't know there was one till I got an email the next morning) on my HR22 receiver the other day, several of my HD channels (History HD and channels in that range) go randomly black. No 771 type messages, just black. The...

It seems every time I watch an NFL game on CBS (HD, Baltimore market) I often lose signal off and on throughout the game. I never have problems with CBS at any other time. Anyone else experience this?

A friend of mine just got FIOS TV and is getting rid of his DirecTV DVR. Would I be able to use it as is, or would I have to contact DirecTV to configure it?

My dish got blown off kilter last night (no idea how, highest wind was only 22mph). DirecTV's little video thing of realigning it doesn't seem too hard. Have others had success realigning a dish themselves?

ABC in Baltimore isn't showing any picture. Sound is fine. No issues with my other locals. Anyone ever see this before?

Per contract stipulations with the Big Ten, if there's a Big Ten game shown at 3:30ET on ABC on a regional basis, those out of the region must be shown the game on one of the ESPN channels. This isn't a big deal for cable networks, as they show it on ESPN or ESPN2 (this week's game, Penn State...

With all the new HD channels, I finally went in and assigned my favorites so I wouldn't have to deal with tuning to the SD channel, then one-upping to get to the HD channel. Great. But now, when I press the guide button, the only option I have is for my favorites. I lost all the other...