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What does "professional installation"mean? All the systems I have I have installed mysely so i have no idea what that means. We have a neighbor lady who is about to give up cable and go to sat.system. she sees all these offers for Dish and Direct and they mention prof.inst..She asked me what...

Have a B`vue 3100 system in lower 48 and it works well except the remote will not control volume.All other remote keys I use function properly but can`t change vol. Any tips? Golferstan from the chilly southland{Dixie}