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Will you please PM me your phone number and 4 digit PIN so I can review your account?

Always good seeing my SatGuys! I'm around but about to head out for the evening. I'll check on this again tomorrow

I have seen that a few times (supporting off site teams). I am having them submit feedback on this and do have the right eyes on this

We do allow RV customers to change their address now but it must be a Dish Outdoors only account and tagged as such. Hybrid (service at home along with an Outdoor receiver) will still require getting with an agent to update the address

Yes, this is also a known issue. Only seems to impact the website. Try seeing if the correct content shows through the app. dany.com: incorrect dvr content displayed; recordings not set by the customer

Hi all! Just wanted to chime in and let everyone know that this is indeed a known issue and we do not have a workaround other than to watch at the Hopper where the event was recorded at. We apologize for any trouble that this may cause and do hope that this can be resolved soon for our...

If you go to DVR > My Rentals, do events show in here? The Hopper would only use a very very small amount of data to send us an update on the overall system health beside On Demand/Netflix.

If this is on an Android device this is a known issue which will be corrected shortly

FYI all Due to NBCUniversal ending support of their live stream distribution player, the live streams listed below will be removed from DISH Anywhere effective 11/30/17. They can still stream content from these channels using their MyDISH username and password on the following websites...

HBO is normally $15 and we cannot guarantee the promo will be available if you drop it and wish to add it again in the future

I just tested this and was able to create a manual autotune timer for 1 day (the days did not work so you would need separate timers). When in the Timers tab press RED on the remote or the Options button. I just tested this on a Joey 2 using a 52.0 remote

Create a manual timer in that case. DVR > Timers > options > create a timer

Go to the future show > select > record series > change type from DVR to AUTOTUNE. Do this at the Joey You can change the frequency as needed as well

Boba is correct that you and a neighbor are likely on the same remote address. Take TV2 remote to TV1, where the receiver is. Press SYSTEM INFO on the front of the receiver take TV2 remote Press and hold SAT until all lights flash Press a number (other than what the secondary remote address...

Joey 2.0, Wireless Joey and 4k Joey work with the H3. Joey 1.0 and Super Joey do not

I was informed that the fix was released. Normal troubleshooting should resolve this now. Reset the receiver, or run a check switch test Edit: Let me know if not fixed

Yup! We are investigating this further and are sorry for any trouble caused!

Chances are that this receiver is marked as leased and obsolete so we would not be able to activate it on any other account

She said that she misses all the SatGuys too!

Anyone that is a DIRT member has their name in RED and the "DISH DIRT TEAM!" beneath our avatars

Laila is no longer with the team and her profiles should reflect this. This goes for all people no longer part of this team.

I am typically online and have my hours in my signature. If you send me the PM with details I can help, but may not reply immediately as we are short-staffed. Calling, FB or chat are recommended for immediate assistance.

Software upgrades happen over satellite only. The Wally and 211 have the same setups

The one in the original pic will not work and you would need the western arc setup. You very likely do not need the SW21 as this is a very old switch. DP and DPP LNBs have the switch built in. Just run 1 cable from port 1 on the LNB to the 211

You would plug it into the first port and not use the SW21 switch. Where are you located? The Eastern arc dish may work fine for you and points at 61.5 and 72.7 satellites