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  1. Z

    bein Sport HD channel request

    How about the WCQ on Tuesday?
  2. Z

    Channel 434 (NESN) - Removed from America's Top 250

    And another update: I have been working with LouF here. He has been great, and I should have come here first instead of dealing with the chat support. What a difference. LouF actually went in and looked around, did a little research and found the issue(s). He tells me engineers are working at...
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    Channel 434 (NESN) - Removed from America's Top 250

    thansk everyone for the replies. I have a quick update. I received PMs from the DIRT member here, and she said she did find something odd in my account. She confirmed that something was off and that I should be getting this channel as part of the regular package with my locals. I havent...
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    Channel 434 (NESN) - Removed from America's Top 250

    I was just reading the DTVpost related to that and thought about it. I would be good for them to train their team on what they are doing. I have friends who have dish who have checked for me and have NESN without the multi sports package. Thats how I figured I was right.... but then again it...
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    Channel 434 (NESN) - Removed from America's Top 250

    Videonex, LOL yeah right. I wouldnt be able to come through with that threat. I dont know that the front office woud know anything... what i found most frustrating is that i talked to 6 people, some of them supervisors, and the executiv team and it felt like nobody knew anything.
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    Channel 434 (NESN) - Removed from America's Top 250

    Tampa, yeah thats what I had been using. But according to the executive team and the post here from DIRT, they seem to indicate that is outdated. I dont really believe it myself but at this point im stuck. I was very disappointed the executive team was not able to help.
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    Channel 434 (NESN) - Removed from America's Top 250

    Thanks for confirming that. I didnt think it got moved, however the link DIRT just posted indicates that as well.
  8. Z

    Channel 434 (NESN) - Removed from America's Top 250

    Hey Tampa, thanks for the reply. I hope I can get help from the DIRT member as well. That may be the most watched channel in my house, making it a complete deal breaker not to have it, especially after having it for 8+ years.
  9. Z

    Channel 434 (NESN) - Removed from America's Top 250

    Also, for others looking for this in the future. Could you provide insight on when this decision was made (moving NESN to the multisport package)? If there is a reason for the move, that would help too.
  10. Z

    Channel 434 (NESN) - Removed from America's Top 250

    thanks for the reply. I sent you a PM.
  11. Z

    Channel 434 (NESN) - Removed from America's Top 250

    nice catch. That was my thought when i was talkign to the last rep. He made a comment about Denver, CO. And i immediately told him, either your software has a bug or someone doesnt know geography (or both). It definitely sounded to me like their system was not able to figure out zip code to...
  12. Z

    Channel 434 (NESN) - Removed from America's Top 250

    I couldnt finish... I finally get redirected to executive team. I speak to someone there for a long period of time. This person continued to insist i needed the MS package. I had to go step by step explaining how it should be included. At one point he even mentioned this package was only in...
  13. Z

    Channel 434 (NESN) - Removed from America's Top 250

    I have spent the last 3+ hours chatting with Dish Network's reps. Here is the backstory: I had mutli-sport through the NFL season. Wife wanted to add Starz package so in order for it to be a wash i decided to remove multi-sport package and add Starz, leaving the bill exactly the same. After i...
  14. Z

    Amazon Dish Promotion (Qualification Dispute)

    Im sorry in you are in this position but you should have probably checked before you signed up for DISH. You probably dont want to hear this, but it hink the instructions were worded properly in the sense that the steps are numbered: There is a reason there is a Step1 and then a Step 2. Right...
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    Lost absolute now I have to pay to send their equipment back.

    Actually, the whole notion of it being impossible is ludicrous. I have already mentioned very simple ways how this could be done. Part of my business is to provide consulting services to streamline operations and logistics to large merchants. Yes, I am expecting local dealers to take care of...
  16. Z

    Long-time customer, adding new receivers

    excellent. I'll know who I will ask for tips once i get the equipment.
  17. Z

    BBC World News TV Channel

    The local community-owned cable service carries al-jazeera english. they tried to remove it and the voters vote it down so they still carry it.
  18. Z

    Replacement Receiver

    Im guessing he doesnt want to drive the 90 minutes each way to pick up the equipment.
  19. Z

    Lost absolute now I have to pay to send their equipment back.

    I gotcha. I am not saying this can be turned on overnight, but it is not far fetched that a process can be put in place. I would even guess that a cost analysis might even turn out to be beneficial as they could possibly reduce staff that verifies the equipment and put the onus on their dealers.
  20. Z

    Lost absolute now I have to pay to send their equipment back.

    I agree with you. I personally dont have a huge problem with the fee but i think the system should be improved and streamlined to both their own and the customer benefit. I do think that given the circumstances in this case it is a little much since the cancellations are due to them removing the...
  21. Z

    Lost absolute now I have to pay to send their equipment back.

    Really? They cant verify it? It may not be streamlined but im sure that they could get an email, fax or even by phone. They already have communication channels open between them. Hell, Im sure that the customer can bring a printout and they can verify with that and sign off. then the customer...
  22. Z

    Lost absolute now I have to pay to send their equipment back.

    No it is not their office but they already ship stuff back and forth. Not to mention that those dealers will likely reuse some of the same equipment you are shipping back. So it is not a far fetched idea to allow to send back to an authorized dealer/installer.
  23. Z

    Long-time customer, adding new receivers

    Ok. I have an update. I was able to work out a deal with Dish Network that i feel was fair, I think I could have possibly gotten more but I am happy with what they gave me. This is what my account now looks like: Equipment: - 1 722 receiver (upgraded from a 622) - 2 612 receivers (upgraded from...
  24. Z

    Long-time customer, adding new receivers

    lol ok thanks for good wishes.
  25. Z

    Lost absolute now I have to pay to send their equipment back.

    fair enough. Then thats their first mistake, dont compound it with another one. They do comp drinks at the penny slots, just commensurate with what you have played, even if you win. Actually specially if you win, you get more comps. In any case, just bad business practice to kick them out the...
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