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  1. Cold Irons

    Considering Satellite Internet As Back-Up

    Just got off of 2 years on Hughesnet. You'll find this a very expensive & not very fast (or reliable) backup. I know that I would lose Satellite signal a couple times a month due to weather/storms. Speed is only around 1Mbps. If you have good Verizon 3G signal where you are, a Mobile...
  2. Cold Irons

    Is 3G from Verizon or Sprint worth it?

    I can only speak from my experience - I've found Verizon's 3G mobile broadband (non-mobile - at home!) is much faster than Hughesnet. Had hughesnet for 2 years, never more than 1.0Mbps download; occasional outages with weather. Moved to Verizon 3G using a Novatel MiFi 2200 modem connection...
  3. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    One more "last" note, Hughes told me that "...the equipment is yours" when I asked if they would be coming to take it down. Seemed strange - guess I bought the dish, etc. over the last 2 years? I assumed they'd want the hardware back, especially the new (or refurb) HN7000S Modem they just...
  4. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Company was "Sure Site Satellite". Apparently who Hughes uses in this area of Virginia. Don't know anything about them other than the impression that this particular installer made.
  5. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Dunno.....all I know is he was the repair guy that Hughes sent out to fix things. Obviously, he was a hack, the lack of a ladder (or other equipment) made that obvious. The original installer (2 yrs ago) was excellent. Did a nice, clean job of install & let me trench the coax around the house...
  6. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Thanks....and thanks to the folks that weighed in on this thread. I could tell just from the basic plan ("...do you have a ladder...") that I might have a problem.... And, I am happy to have Hughes net behind me, but I also realize that for a lot of folks in my situation, there's no real...
  7. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Well, one more (last) update. Good news & bad news :) Bad news: Installer scheduled for 9am-11am (great, maybe can get 1/2 day of work in) calls at 11 & says will be late (at least got a call). Arrives around 1145, asks if I have a ladder he can use to reach the dish atop a one-story roof...
  8. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    An Update; Got the modem this week (only 7 days after all). Did all the setup & registration, etc. AOK. However, got to the final step of downloading SW updates, etc. and is having problems. Receive status is good, but is unable to transmit. Spent 45 minutes on the phone with Kevin (strange...
  9. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Well - at least I won't have to worry about your scenario :). In my case I'm in what I'd call a semi-rural area. There is a Cable Co. in the county, but doesn't wire the whole county. DSL is not available, and certainly don't have numerous WISPs to worry about. Have one county wide...
  10. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Except in my case, no tech is involved. They are shipping directly to me for me to install. Did put the meter on the power cord. All the DC voltages are AOK. Modem dead. Think I'm gonna bail out wireless & give it a shot. Simply not willing to wait 2-3 weeks for Hughes to get their act...
  11. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Cool - I can check this out this evening. I my case, they are explicitly sending both the modem and the power cable/brick. I quizzed them about this possibility - once I found out it was 7 days, insisted on both - course, now at 2+ weeks, it may be a moot point. But if I can verify the...
  12. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Thanks for the reply. All I really know is I get no power on the modem - could easily be the power brick vs. the modem. Didn't think to ask if they could ship it by itself. And, yeah, had done all the trouble shooting (unplug/plug, take off all cables, move to different outlet, etc.) prior...
  13. Cold Irons

    Dead HN7000S - 2+ Week Wait for new

    Long story short, 2 years of Hughsnet, HN7000S wouldn't come back on after a power outage. Have a replacement "on the way" - 5 to 7 days. Got email from Hughesnet - modem backordered - appears will be at least 2 weeks before I can get it. Question - is this normal? Cannot believe they...
  14. Cold Irons

    Satellite Inet Users Be Aware

    I know with Hughesnet (having just started with their service), you have to sign a 24-month contract (ala Cell Phones). Don't know about WB for sure, but thought they also had a specific time period contract. Given this, I'd wait until I was sure that cable was not an option.
  15. Cold Irons

    Satellite Inet Users Be Aware

    I know with Hughesnet (having just started with their service), you have to sign a 24-month contract (ala Cell Phones). Don't know about WB for sure, but thought they also had a specific time period contract. Given this, I'd wait until I was sure that cable was not an option.
  16. Cold Irons

    Hughes Net Equipment Options

    FYI - Hughesnet FAP does not apply between 3am & 6am. You can schedule updates/virus definitions/etc. for that time period to keep it out of your XXX Mb per day limit. No cable/no DSL for me - waited for a long time, but couldn't stand dialup any more.I went with the Pro (375Mb limit per...