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Thanks Greg.

Thanks for the explanation and the tip. I was puzzled about how the coordinates factored in. I will check all the parameters you mention but have a couple questions. 1) What is premature rain fade and 2) Do the packet loss and transmission errors stats reset when the modem is restarted?

thanks

I did not need to re-point my dish after all. I re-ran the new modem registration and when it asked for my zipcode I noticed a manual option and checked it. I then realized the purpose of the zipcode entry was to set the coordinates based on a zipcode database. Since I live in a rural area and...

I am not only concerned about the cost but also the time. I had to wait nearly three weeks for an installer.

I have had an HN7000S since November. Not fast but way better than my only alternative, slow dialup. But Hurricane Gustav paid a visit and we lost power for a week. Since we got power back, the system works as well as ever (signal strength 82-84) when it works but the modem now resets every 10...

I would like to know how to check that if you don't mind. Thanks.