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How about disconnecting the OTA antenna and then rescanning? Or will the receiver keep the channels it found in the old scans?

There's nothing wrong with my TV. The problem lies with Voom. I had Voom installed March 10, 2004 using the same TV I have now. The PQ when I was installed was fantastic. Looked 3D and like I was looking through an open window. The PQ on Voom now looks like crap. Last night I went to...

The PQ on Voom used to be superior to D and E. This was until the new encoders went online. Now I'd have to say D and E have better PQ than Voom. Voom does look good when the picture is still. Add any movement and Voom PQ goes down the crapper. Voom has given us a version of HD Lite that even D...

Well this is what I thought too. But like I wrote I spoke with a CSR last week and what I wrote is what I was told. Now to be fair I just called again and asked. I was told by another CSR that the $49 deal is ok but I would still have to give up my grandfathered pricing and I would have to...

I just checked into this last week. Voom will not allow a self install. In other words they won't ship the receiver to you and allow you to install it. If you already have service, any new receivers will cost you $199 each for install. Then you have to pay an additional $14.50 per month per...

So far I dislike the new encoders. It's been 2 weeks now and the picture quality still sucks. When is Voom going to get someone that knows what they are doing to tweak these encoders? If what we have now is what we are going to have to live with, then I wish Voom would go back to the old...

Thanks. At least I know it's not just my box.

I've had Voom with the same receiver since March 10, 2004. I've had numerous quirks with the box but nothing that a hard reboot hasn't taken care of. Except for last night. My box is now having a problem keeping the channel info, guide in sync with the channel I am watching. As an example I was...

I noticed it too. And things have not improved as of tonight.

You might have to turn the antenna to get Fox. As for the amplifier, you are correct. I placed mine on the cable between the antenna and the receiver when I had Voom. I was using the Stealth and my installer did not leave an amplifier. I went to Fry's and bought one and it worked great. In your...

Yes you got the update. Afetr I got the update my receiver was in the same state. I had to reboot.

Ok. I did reboot the system once again and activated caller ID. Box locked up again. I rebooted once more and left the phone line out and it appears to be ok for now. I also did a OTA channel rescan and 4-1 came back. I'm thinkning we have to do a rescan after every software update. Can you guys...

AAARRRRRGGGHHHHH!!!!!!! Got 7.33 yesterday so I plugged the phone line back into the receiver. Turned on caller ID. Caller ID appears to be working correctly but I've had 2 lockups since last night. So now I have the phone line unplugged again. And I've lost Fox 4-1. repeat over and over...

Thanks guys. I realized this right after I hit the send key.

Voom looks good on my SD TV in the bedroom. My only gripe is that the program guide doesn't fit on the screen. Anyway to fix this?

Thanks Sean. this is good to hear. I'm still on 7.26 and I do have my phone line disconnected due to lockups. Caller ID was working great but it kept locking the box up. Looking forward to trying 7.33.

Well DVD's sure look better than anything I've seen on Cinema 10 lately. Maybe there's some truth in it.

I reinstalled my Voom equipment 2 days ago since they never came and got it. My receiver updated to 7.26. I have caller ID off and phone line is not connected. I have had to reboot the receiver 3 times in 2 days due to lockups. At this point I am really really frustrated with Voom as a company...

Well I hooked up all my Voom equipment 2 days ago since they never came and got it. My box updated to 7.26. I did not attatch the phone line and I still got 3 lockups since the new software. My last reboot was 5 hours ago and I still don't have a program guide. ARGH!!!!!!!

Man I feel for ya! But this doesn't surprise me one bit.

Well good for you. This is Tuesday evening that I couldn't get through. Did you try then? I still can't get through.

Anyone have another phone number for Voom? The friggin morons just sent me another bill. This time they are trying to collect $193.00 from me for this month's service. Idiots continue to double bill me even though I cancelled over a month ago. I tried the 1-800-GETVOOM number but the system...

You need to try and get more of a signal. You will experience picture breakup at those numbers. And your picture will drop off sooner in the rain. Bob

Do a hard reboot of the box. I saw this problem a few times with Voom. This always solved it. Bob