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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
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    scheduled install this morning

    Don't wait too long Don't wait too long for this guy to show up. Make sure you at least call the install co. before they close. If the tech does not show up or call by 4:30, call the install co. and track him down, otherwise it will be tomorrow before you know what is going on. This...
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    Phone line required?

    Report back screen To my knowledge, the report back screen is used by the installer to verify that trip counts,(hits), are coming thru to the receiver when techs call in to get box activated. In most cases, activate will not have a check mark next to it in the installatin wizard, this is...
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    Should I ask for an antenna upgrade?

    Last go-round
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    Should I ask for an antenna upgrade?

    Beleive it or not Believe it or not, I agree with the first part. These people were not getting shut off for non payment. But, I'm not sure if was because of the inflated sub count for investors or if it was because Voom did not have a collection dept at that time. Yes, I know for a fact...
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    Should I ask for an antenna upgrade?

    Problems Voom pays installs and others to do the installs, that does not make them installers. On that note, how much does it cost them in the long run for sub-standard installations, no call/no show credits, loss of service credits, trip charges because local techs are either to...
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    Should I ask for an antenna upgrade?

    Voom Installers This is the biggest reason that VOOM should get out of the installation business. They should A) ship the equipment to the homeowner, and B) provide a customer with a list of "qualified" installers in their area that they can hire to do the install if they'd like. That gets...
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    Should I ask for an antenna upgrade?

    Black Eye Dragon and installers like him are the main reason why so many voom and other installs go bad. They appear to be concentrating on the next money making job they're going to while working on the current one. Sounds like Dragon doesn't take pride in his work, he's only in it for the...
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    Colorado VoOMing... scary billing

    Billing Nightmare Just a few questions; did you call back to add any receivers? Also, did you call in after you ordered to change your programming? If you change your programming after you order, and the change is not done in the correct sequence, then the early term fee automatically kicks...
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    How good is the OTA?

    uhf? To my knowledge, the UHF output on the receiver is inactive at this time, OTA and and SAT cable should be combined prior to reaching receiver. one cable should be going into back of diplexor. Diplexer splits OTA and SAT from within the receiver. If you bypass diplexor you will get an...
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    Missing Voom Channels?

    Polarity Most of these guys are right. This is caused by polarity issues, usually with channels that are found on transponder 24, which carries the lowest frequency channels. A short is the system between the dish and receiver will prevent the receiver from switching to the correct polarity...
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