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We have 2 way cable cards in our system. Still not work or what your looking for??

If you go into the deleted folder it even tells you "All messages included in Deleted Items are counted toward the Total storage limit " However, they do not stay in there forever. I have yet to empty out my deleted folder and theres only about 7 days worth of deleted msgs. The folder that...

Goto I think TNT HD and also check out PBS HD. If I remember correctly, TNT HD will fill the whole screen. I think PBS HD will do it also. I cant remember. Been awhile since I played with those boxes. However, it is true, not all HD channels will fill a 16:9 tv. Some will but not all of...

According to the owners manual that I found online, if your using the component connectins (red yellow white) it will only support 480i. Make sure you are using the YPbPr connection (Red Blue Green). Or eliminate that question and use and HDMI cable. The manual also states that max resolution...

We have "those" boxes here in Brevard. However the feature is not installed/enabled. As the insider said, its being worked on but there not even close to a testing stage yet.

Goto the office and switch it out for the samsung HDDVR.

TWC/Brighthouse do nothing but re-transmit the signals. Fox corp/Newscorp charges a fee for those re-transmissions. If the deal had not been reached, Fox would have dropped the signal to TWC/Brighthouse and not allowed them to retransmit. A couple of the channels that were under dispute, was...

He probably has one of those new UEI remotes. They have the leds surrounded by the plastic and protrude out just a hair. The old ones have a lens over that can be removed.

Sounds like you got one of the newest remotes we have. Try fresh batteries, if that doesnt work, then call and they will mail you another one. Or, if it bugs you that bad, you can exchange it at the office.

Ve-Ex are the ones were using. They actually store the numbers so they can be uploaded. Be honest, there are times you can troubleshoot a line just by looking at it! Especially in those "heavy oak tree lined" neighborhoods! It's quite funny watching a new guy troubleshooting a house that...

Get ready, pretty soon you'll have to pass the NCTI Jones tests to be tech. I got some very long time techs failing these dang tests. They know their stuff. They werent prepared for trick questions. Again, we used to be that way, however, with all the new stuff going on, signal levels are...

What you could do, is goto best buy and purchase your own HD-DVR and rent one from BHN. That will solve the problem.

I would check the signal levels. It is very possible that a strong gust of wind moved it just a hair and your no longer getting optimum signal. Or it could be the box is going bad. Or it could be the cable is going bad. Most of the times, its the actual fittings gone bad and causing...

And, theres option #4!

Or buy a new updated tv that uses cable cards and you still dont have to use their box. Oh wait, theres a 3rd option! Go buy your own HD box and use it instead of the one BHN supplies!

Ya, my pager went nuts last night. Not that I could have done anything, I was too busy at home puking my guts out. Stupid stomach bug. Glad they were able to get it fixed. I hear the outage was only for 20 mins. Pretty good response time for such a massive outage.

Glad we were able to help!

Ooops! Sorry about that. I must have missread what you were asking for. Well, atleast you have information the box as well! :)

If this was any other area, I would agree with you. However, not in our area. It's mandatory nothing but a ground block and dc6 before the amp. If you put a 2 way before the amp, you better have signal readings to back it up. Our area is pretty strict on how things are done. Even then...

With the additional information, yes, your problem is the main line on the road. What you will need to do now, is call up (ya i know again?!), when you talk to the person on the phone, politely tell them, "I'm sorry you cannot help me, I need to speak to your supervisor" You should then get...

1. Replace box (probably already done that right?) 2. Replace all the lines including the one coming to the house. 3. When all the lines have been replaced, make sure all new splitters are put in and not reused. Once all this has been done, then the problem resides on BHN side. This could be...

Actually our specs are anything over 150feet require RG-11. This is debatable on a couple of levels. This is really dependent on the signal level. If that level was too high, they can and do use a 2way splitter to help bring that signal into specifications. However, since he used an amp, it...

tru2way? DVR Set Top Box SMT-H3090 - HDTV tuners - digital set top box | SAMSUNG http://www.timewarnercable.com/MediaLibrary/1/1/FAQ/Digital%20Cable/Samsung/Samsung_SMT_3090HD_UserGuide.pdf

Oh man, I hope your not in Brevard County. Anyways, what you need to do is call up the office and have them bring out another box. That one is bad. Or, if you dont wanna wait, take the box down to your local office and exchange it out. Make sure you tell them that it has an "HDCP...

It could be. Its the first time Ive heard about that problem with the new HD boxes. Anything is possible. They are new. I will ask around tomorrow and see whats up. It could be possible that your box is bad. It could also be possible that the signal in your area is crap. However, I will...