I too have the HDMI blackout bug that I was told is to be fixed by a software upgrade, soon? How soon? I don't believe it is a software issue but a hardware one. I plan to ask for replacemnt ViP211 this Monday. I will ask for another and another until Dish gets it right. It is easy for them to have all there defective receivers to go to what works as long as they can get away with it because its cheaper to do that then handle all the returns. Remember, the squeeky wheel gets the grease.