3 joeys out since early this morning...

[glubfish]

Anyone else experiencing joeys not working since Hopper software upgrade last night? They all worked fine yesterday.

 

[patmurphey]

Select stop the download and the Joey will reset. One of mine required a second attempt to work. Both are fine now.

 

[glubfish]

I did that and it still won't come back. I even tried a power reset. It gets halfway and I get message 061 and the software repeatedly downloads halfway and then stops.

 

[Grandude]

Maybe you need to boot the Hopper.

 

[emtjim]

Mine has been like this all day. Called and on hold for a while then finally got to advanced support says major problem with Joey's today thru ought Dish and working on fixing it but unknown how long the Joey's will not work.

 

[Skytrooper]

Glad I didnt get updated. Still on 506.

 

[gdarwin]

Updated today and all Joeys loaded fine.

 

[KAB]

Updated today and all Joeys loaded fine.

Mine, too.

 

[Templeton0543]

As did mine.

 

[harcomo]

Anyone else experiencing joeys not working since Hopper software upgrade last night? They all worked fine yesterday.

I'm experiencing the same thing. Worked fined yesterday....not so well today.

I keep getting the download message but they never fully download. I can get them to work again with a reset, but if the Joey powers off, then it won't work again..just get the download screen again. Hope Dish gets this resolved soon!

 

[sculchy]

I have two Joeys that will not work at all. Rebooted hoppers, joeys, just gets stuck on download.

 

[ShawnM]

Try turning off bridging on Hopper. This may work till Dish sends out newer software.

 

[sculchy]

Try turning off bridging on Hopper. This may work till Dish sends out newer software.

That worked, all Joeys up and running.

 

[n0qcu]

Try turning off bridging on Hopper. This may work till Dish sends out newer software.

I don't have bridging on so I can't turn it off. Got any better suggestions?

 

[Scherrman]

I have the same issues with my Joey and wireless Joey at home. Same issue with Joey in my display room at work. I have Hopper 2Ks and Hoppers with Sling.

 

[Hall]

I don't have bridging on so I can't turn it off. Got any better suggestions?

Turn it on, then back off ? Can't hurt.

 

[Scherrman]

So far the bridging has not changed anything for me. Multiple reboots and still the same thing here.

 

[Scherrman]

Well after about 8 reboots and turning the bridging off my Joeys took the downloads and are now working.

 

[Hall]

Sounds like I should turn bridging off before mine get updated...

 

[harcomo]

Bridging was already turned off on mine also. Rebooted multiple times and the Joeys still won't take the update. Any suggestions?