Mine was a refurb. Which meant I kept the old beat-up remote.
No OTA module was installed.
No user manual was provided.
That makes sense. Sorry, I assumed you previously had a 722K. I'm sure you realize that the OTA module is available from Dish for $50. http://www.dishnetwork.com/downloads/user-guides/accessories/OTA_brochure.pdf2. I had a 622 upgraded to a 722 which failed and was replaced with a 722K. I didn't realize I had been "downgraded" to no OTA until I tried to program local channels after the technician left.
A number of years ago, I resolved to make a "Manuals" directory on my computer. I download manuals for every tool, appliance, and electronic device I buy and find it so much easier to reference them that way than to try to keep a box full of printed booklets.3. I will submit that not everyone thinks a computer-based manual is more convenient than a booklet. Especially old farts like me.
I'd be pretty unhappy about that, too. Did you ever get it resolved? If not, I'd contact one of the DIRT memebers.4. My point was, the transaction left a lot to be desired (at first they wanted me to pay $95 for a tech to check my antenna), and it seems to me that since the 722K was not in new packaging, and it doesn't work right, I got someone else's problem, not an actual refurb.
Is it only on even channels?Mine was a refurb. Which meant I kept the old beat-up remote. No OTA module was installed. No user manual was provided. And it still has the slow guide and has the "Signal Loss" issue (strong signal, but does not resolve name on even transponders on 129 when I most want that channel) Two other receivers in the house have no problems - 622 and 211. If anyone has a 622 and is thinking about an upgrade, think again.
Is it only on even channels?