All locals out...

D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Wow, new one on me. All locals out in 71201 area code. Signal lost message pops up followed in a few seconds by a blue background message from Dish that they're aware of the problems & working the program providers to resolve it. Been like that all morning - all my years with Dish, never seen it before.
 
rvvaquero

rvvaquero

SatelliteGuys Pro
Lifetime Supporter
Mar 3, 2012
2,564
3,162
Earth
I get that message any time I'm watching a local channel and lose satellite signal due to whatever. I even get it when I leave the local's spotbeam range..........until I change locals.
 
T

thomasjk

SatelliteGuys Pro
Jan 10, 2006
2,246
563
Charlotte, NC
I've seen this for individual channels but not all at the same time.

Posted Via The FREE SatelliteGuys Reader App!
 
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Hmmm...

Called Support, went thru the diagnostics, check switch, etc., all shows good. They say no problem with feeds, set up tech visit. Seems odd all works fine but locals & all diagnostics look good.
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,051
4,434
Mesa, Az
Is it possible your arc has officially change from WA to EA and you have a WA setup?
 
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Is it possible your arc has officially change from WA to EA and you have a WA setup?
No, I've been on Eastern arc since original install. All other channels are just fine but ALL locals are out. Confusing how that can be when all diagnostic tests show fine. I do have an OTA module installed (and working normally), I wonder if this could be in play with the sat locals somehow? Does not seem likely but, as I said, confusing deal.
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,051
4,434
Mesa, Az
Do you know what satellite and transponder your locals come from? If so, go back into point dish and check that satellite and transponder sig strength.
 
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Do you know what satellite and transponder your locals come from? If so, go back into point dish and check that satellite and transponder sig strength.
All locals are on 61.5 and IIRC, all come from transponder 21-(spotbeam). I seem to have good signals across the board from all birds & transponders with the exception of T-21, no signal at all using 61.5. It's like that spotbeam has vanished but Dish says it's fine so has to be something local? I can't imagine what would cause such a freakish thing.
 
dwarren2

dwarren2

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2003
4,076
287
Rochester, NY Region
Have yu called any of your local stations and asked if they were having problems sending their signal to Dish. My bet is that there is an uplink problem. Your system is fine and the tech visit won't find anything wrong.
 
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Have yu called any of your local stations and asked if they were having problems sending their signal to Dish. My bet is that there is an uplink problem. Your system is fine and the tech visit won't find anything wrong.
No, I haven't - these twits would be clueless & on a weekend, no chance of getting an engineer. I did do a more thorough test though & it appears that all odd numbered transponders are missing on 61.5 and several even numbers as well. Strength is good on all that shows up.
 
  • Like
Reactions: TheKrell
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Are you missing any other channels? If it's only the locals, my bet is still on the uplink.
We have a winner. I had checked a ton of non-local channels I normally watch but after your post, I just began scrolling. Turns out, I was wrong and there's a good many more missing other than locals. I'm unable to view the bird/transponder used by the missing channels but I've no doubt they're all 61.5. I'm betting it's going to be LNB related.
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,051
4,434
Mesa, Az
I'm with the LNB also. My guess, have a storm recently? Maybe the plastic is cracked in the LNB, or there is water build up inside the LNB?
 
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
I'm with the LNB also. My guess, have a storm recently? Maybe the plastic is cracked in the LNB, or there is water build up inside the LNB?
Yeah, pretty good rainstorm last night however, all was fine when I shut down. As I said, this is a new unit but, things happen.
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,051
4,434
Mesa, Az
Sticking with the general concensus. I'm guessing water in the 61.5 LNB.
 
S

sam_gordon

SatelliteGuys Pro
May 21, 2009
2,305
1,119
Lexington, ky
Have yu called any of your local stations and asked if they were having problems sending their signal to Dish. My bet is that there is an uplink problem. Your system is fine and the tech visit won't find anything wrong.

My guess is the locals wouldn't know if there was an uplink problem or not. More than likely, Dish has a central receive point with a bunch of OTA receivers. The local stations won't have any idea what's happening at that site. It's not like Dish is going to call all the locals and say "we have a problem".
 

Similar threads

gdarwin
Replies
8
Views
1K
Stargazer
Stargazer
S
Replies
1
Views
828
sam fisher
S
H
Replies
28
Views
3K
matskralc
M
M
Replies
12
Views
2K
Mr Tony
M
Brussam
Replies
25
Views
3K
navychop
navychop

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top