Amazon Prime no-ad upgrade not recognized on Dish app

[WildBill]

Upgraded Amazon Prime to No-ad status online this morning. But when I opened the Dish Prime app this evening, it asked if I wanted to upgrade with no option for "already upgraded". Wondering if this Is just a lag in registering the change, or if this is a bug in the app software.

Bill

 

[Bobby]

Upgraded Amazon Prime to No-ad status online this morning. But when I opened the Dish Prime app this evening, it asked if I wanted to upgrade with no option for "already upgraded". Wondering if this Is just a lag in registering the change, or if this is a bug in the app software.

Bill

Maybe sign out of Prime on your Dish receiver and then sign back in.

 

[WildBill]

Thanks for the suggestion Bobby. That did the trick.

Bill

 

[Bobby]

Thanks for the suggestion Bobby. That did the trick.

Bill

Excellent news.

 

[jsmit86]

On a side note, my Dish Prime app does not support 4K, nor HDR. Same with the YouTube app. I use the native apps on my TVs, but it would be nice if the Dish apps supported the better video formats.

 

[Bobby]

On a side note, my Dish Prime app does not support 4K, nor HDR. Same with the YouTube app. I use the native apps on my TVs, but it would be nice if the Dish apps supported the better video formats.

Interesting! I just tested that on my Hopper 3 which is passed via HDMI to Denon AVR and then HDMI to my Vizio TV. I loaded up the new movie, Foe, and started it. I got 4K, HDR10, and even Dolby Atmos.

 

[WildBill]

I get HDR on my Dish Prime app as well. Hopper 3 HDMI to Yamaha AVR then HDMI to LG OLED TV.

Bill

 

[jsmit86]

I've never had HDR on the Prime app. I logged out and back in, and voila! HDR works!
Still no 4K or HDR on the Youtube app though.