Audio dropouts with Hopper3

[lotusguy]

I have a Hopper3 with Sling and recently I noticed an odd phenomenon. When viewing a recorded channel with Dolby surround sound, the center channel will intermittently drop out for anywhere from a fraction of a second to several seconds. If I rewind and replay the scene, the sound is there. Left and right channels seem unaffected. My Hopper 3 is connected to an Onkyo AV receiver via HDMI as are my blu-ray player and Roku. Neither of the latter have ever exhibited this behavior.

Any thoughts.

 

[boba]

Duh Hopper 3 ?

 

[lotusguy]

Duh Hopper 3 ?

Thanks for the sarcasm, boba. I guess I should ask my question more succinctly. Is anyone else experiencing this problem with a Hopper3 and is it new with the latest firmware? I'm running U503.

 

[HipKat]

You can go into audio settings on the Hopper, set for PCM, Leveling off and the last entry set to Wide and see what happens

 

[lotusguy]

You can go into audio settings on the Hopper, set for PCM, Leveling off and the last entry set to Wide and see what happens

Thanks, HipKat. That's the way I have them set. The phenomenon is intermittent. For example, I did not notice it on any shows I watched tonight. It appears most often on CBS, although I have noted it on other networks also.

 

[KAB]

Intermittent dropouts as described are relatively common and have existed for many years, across multiple dvr receivers. For me, starting back with a 625.

 

[Rolling Joe]

I had dropouts with the original Hopper in 2012. I solved it by bypassing the HDMI audio and using an optical fiber connection to the AVR. However, the dropouts were a complete loss of sound, not just the center channel.

 

[lotusguy]

I moved to the Hopper3 w/ Sling from a VIP722. I do not recall any audio problems other than the occasional loss of sync with the older DVR. When the H3 dropouts get really annoying, I switch the AVR to stereo (which switches off Dolby decoding) and live with 2-channel sound. I wonder if signal strength has anything to do with this. Is there a way to check the signal strength of each satellite?

 

[trojan67]

I have a Hopper3 with Sling and recently I noticed an odd phenomenon. When viewing a recorded channel with Dolby surround sound, the center channel will intermittently drop out for anywhere from a fraction of a second to several seconds. If I rewind and replay the scene, the sound is there. Left and right channels seem unaffected. My Hopper 3 is connected to an Onkyo AV receiver via HDMI as are my blu-ray player and Roku. Neither of the latter have ever exhibited this behavior.

Any thoughts.

Not only on hoppers, VIP's as well