Best Way To Find Good Installer

Discussion in 'DISH Network Support Forum' started by vcr1980, Sep 14, 2018.

  1. vcr1980

    vcr1980 Topic Starter SatelliteGuys Family

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    What's the best way to go about picking or finding a good installer for Dish?
     
  2. HipKat

    HipKat SatelliteGuys Master Pub Member / Supporter

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    You may not necessarily have a choice. Depending on where you live, there may not be any retailers near by and many retailers (not all) do half-assed work that's not even close to Dish expectations. Even calling Dish and getting a g tech sent out is a crap shoot. You may get an internal or you may g et a sub-contractor and in any case, it's hit or miss if you get a proficient tech that does a complete install or a "franken-tech" that does a terrible install. YMMV
     
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  3. charlesrshell

    charlesrshell SatelliteGuys Crazy Pub Member / Supporter Lifetime Supporter

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    Can we set up an official DISH visit from your shop that is about 165 miles (2.5 hours) from my home? And also request that you be the technician. There are no retailers that I trust in my area and I would rather have you instead of an internal technician from St Louis.
     
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  4. HipKat

    HipKat SatelliteGuys Master Pub Member / Supporter

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    Depends if 165 miles means IL, or MO, and thanks for that compliment
     
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  5. charlesrshell

    charlesrshell SatelliteGuys Crazy Pub Member / Supporter Lifetime Supporter

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    Illinois. About 15 miles straight from St Louis across the great Mississippi.
     
  6. HipKat

    HipKat SatelliteGuys Master Pub Member / Supporter

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    I think that’s our Scott City office
     
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  7. charlesrshell

    charlesrshell SatelliteGuys Crazy Pub Member / Supporter Lifetime Supporter

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    OK, thanks.
     
  8. Claude Greiner

    Claude Greiner SatelliteGuys Master Supporting Founder

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    Your right it’s hit and miss with anyone. The retailers generally do better work then a dish employee or contractor.

    But I do know a lot of independent installers that work for retailers that should not be in the business and hack their way along.

    The sad thing is that most do not know what a good installation is.
     
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  9. HipKat

    HipKat SatelliteGuys Master Pub Member / Supporter

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    It amazes me to watch a guy I'm training run cable and before it gets too late stop him and look back at the cable run - all wavy, not following the forms of the surface it's attached to. etc - and ask him if that looks right. Then I fix it up all nice and neat and the next job, he does it the same way as the first job. Almost everyone of them is the same. I just don't get it.
     
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  10. DawnB

    DawnB SatelliteGuys Family

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    Heading to Scott City this afternoon!


    Sent from my iPad using SatelliteGuys mobile app
     
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  11. DawnB

    DawnB SatelliteGuys Family

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    Because he does a crap job and you fix it.... No reason to do it right. Lol


    Sent from my iPad using SatelliteGuys mobile app
     
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  12. Claude Greiner

    Claude Greiner SatelliteGuys Master Supporting Founder

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    I had a guy do something similar.

    I had him pulling cables and and we where pulling home runs.

    I had about 15 wires going in the same direction all with their separate roll of cable.

    So the idea is to start at 1 end of the building, pull all 15 cables at the same time and at each Tv stop pulling that 1 wire so in theory at the end of the run your only pulling 1 or 2 cables.

    So what does this guy do? Starts pulling the cables in the opposite direction, 1 wire at a time.

    Left him alone for 4 hours and he had only a few lines ran and on top of that cut them too short.

    So meanwhile I had to go out the next day take everything he did down and run it again.

    Then a few weeks later, he did the same thing to me on another job.

    Wasted like 3 500 foot rolls of cable.

    The other issue is general laziness. I had a 12 room motel with crappy Rg59 or really crappy RG6. The wire had not been used in years.

    So we drive 5 hours with my tech, and the first thing he sees is the bundle of cables and wants to tone them out and try to use them for Directv.

    Normally I would agree with him, but not knowing the condition of the cable I told him we should run all new wire. It was only going to take a few extra hours, but the way I figured it, if we had a service call it was an entire day trip to come back. So might as well run all new wire now and not have to come back.

    He complained a little, bit I asked him if he was going to come back for free if it didn’t work, and we just ran all new wire.

    He agreed after explaining it that way.

    If the job was close by I would have taken my chances.
     
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