Which satellite are you pointing at? Which transponder, polarity, and symbol rate?
I think the LO on those LNBs is 10.750MHz so make sure your settings in your receiver is correct. Also the 621-2 might use a two position DISEqC switch so make sure it is set to the Ku port. That is in the antenna setup menu as well. Use #2 for Ku. If you have another DISEqC switch before the Bsc621-2 you would have issues... Remove it from the feedline and connect direct to the Bsc621-2 out port.
Some report that the Ku is a bit offset from the C-band focal point so you might have to move your dish around just a bit to maximize the signal... that is if when you get one.
I don't have one of these LNBs but I thought I should try to answer your question as best I can. There are others that will have better info for you.
Good luck!
-C.